Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Big Interview
Skills you'll gain: Interviewing Skills, Non-Verbal Communication, Applicant Tracking Systems, Professional Networking, Recruitment, LinkedIn, Verbal Communication Skills, Job Analysis, Communication, Professional Development, Negotiation, Rapport Building, Storytelling, Enthusiasm
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership
Beginner · Course · 1 - 4 Weeks
Northeastern University
Skills you'll gain: Health Informatics, Decision Support Systems, Process Mapping, Business Intelligence, Business Analytics, Predictive Analytics, Data-Driven Decision-Making, Customer experience strategy (CX), Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Process Analysis, Applied Machine Learning, Healthcare Industry Knowledge, Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: OS Process Management, Operating Systems, System Programming, Performance Tuning, Data Structures
Advanced · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Constructive Feedback, Decision Making, Peer Review, Personal Development, Cooperation, Self-Awareness, Critical Thinking, Growth Mindedness, Communication Strategies, Leadership, Adaptability, Creativity, Communication, People Management
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Marketing Psychology, Influencing, Case Studies, Persuasive Communication, Advertising, Consumer Behaviour, Decision Making, Marketing Effectiveness, Neurology, Marketing, Psychology, Anatomy, Physiology, Systems Of Measurement
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Visionary, Emerging Technologies, Probability, Forecasting, Business Ethics, Critical Thinking, Dealing With Ambiguity, Innovation, Business Transformation, Leadership Studies, Technology Strategies, Strategic Thinking, Decision Making, Strategic Leadership, Digital Transformation, Artificial Intelligence, Responsible AI, Storytelling, Probability & Statistics, Data Storytelling
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Course Development, Instructional Design, Learning Theory, Brainstorming, Design Thinking, Needs Assessment, Motivational Skills, Prototyping, Student-Centred Learning, Creativity, Analysis, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IBM Cloud, Self Service Technologies, Application Deployment, AI Personalization, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Technion - Israel Institute of Technology
Skills you'll gain: Materials science, Semiconductors, Biomedical Engineering, Chemistry, Laboratory Testing, Electronics, Electrical Engineering, Chemical Engineering
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Human Capital, Human Resource Strategy, Human Resources, Change Management, Human Resources Management and Planning, Talent Management, Labor Relations, Diversity Equity and Inclusion Initiatives, HR Tech, Organizational Strategy, Crisis Management, Intercultural Competence, Cultural Diversity, Talent Acquisition, Industrial and Organizational Psychology, Workforce Development, Diversity and Inclusion, People Analytics, Leadership, Communication
Intermediate · Specialization · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks