Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Wireframing, Kanban Principles, Mockups, Data Import/Export, Project Management, Collaborative Software, Ideation
Beginner · Guided Project · Less Than 2 Hours

ESADE Business and Law School
Skills you'll gain: Technology Strategies, Business, Family Support, Innovation, Business Leadership, Business Management, Business Transformation, Economics, Industrial and Organizational Psychology, Entrepreneurship, Market Dynamics, Environmental Social And Corporate Governance (ESG), International Relations, Personal Development, Self-Awareness, Demography, Decision Making
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Email Security, Wireless Networks, Mobile Security, Incident Response, Cybersecurity, Personally Identifiable Information, Cyber Attacks, Firewall, General Networking, Threat Detection, Cyber Security Policies, Computer Security Awareness Training, Proxy Servers, Computer Security Incident Management, Network Security, Security Awareness, Cyber Threat Intelligence, Cyber Risk, Virtual Private Networks (VPN), Social Media
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Communication, Professional Development, Google Gemini, LinkedIn, Value Propositions, Interviewing Skills, Adaptability, Professional Networking, AI Personalization, Resourcefulness
Beginner · Course · 1 - 4 Weeks
CertNexus
Skills you'll gain: Extract, Transform, Load, Data Manipulation, Data Cleansing, Data Processing, Data Transformation, Data Warehousing, Data Integration, Data Quality, Data Import/Export, Data Collection, Data Mining
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Application Specific Integrated Circuits, Computer Architecture, Microarchitecture, Hardware Architecture, Cloud Infrastructure, Systems Design, Technical Design, Embedded Systems, System Design and Implementation, Software Design, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: Economics, Economics, Policy, and Social Studies, Tax, Economic Development, Social Justice, Socioeconomics, Public Policies, Sustainable Development, Tax Management, Policy Analysis, Income Tax, Market Analysis
Mixed · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Professional Development, Professionalism, Intercultural Competence, Telecommuting, Cultural Diversity, Personal Development, Overcoming Obstacles, Learning Management Systems, Education Software and Technology, Collaboration, Goal Setting, Teamwork, Adaptability, Higher Education, Student Engagement, Technology Solutions, Communication, Time Management, Research, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, FinTech, Video Production, Generative AI, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Educational Materials, Education Software and Technology, Train The Trainer, Microsoft Office, Personal Development
Beginner · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Collaborative Software, English Language, Learning Management Systems, Computer Literacy, Technology Strategies, Language Learning, Digital Communications, Content Creation
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Clinical Research Ethics, Healthcare Ethics, Statistical Analysis, Clinical Research, Quantitative Research, Scientific Methods, General Science and Research, Data Analysis, Technical Writing, Sampling (Statistics), Science and Research, Descriptive Statistics, Responsible AI, Informed Consent, Artificial Intelligence
Beginner · Course · 3 - 6 Months