Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
University of California, Irvine
Skills you'll gain: Blockchain, Data Sharing, Cryptography, Transaction Processing, Fraud detection, Distributed Computing, Data Integrity, FinTech, Emerging Technologies, Version Control, Data Validation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Organizational Skills, Document Management, Project Management Software, Project Coordination, Telecommuting, Project Management, Productivity Software, Internal Communications, File Management, User Accounts, Information Privacy, Account Management
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Animation and Game Design, Visualization (Computer Graphics), Generative AI, Simulations, Computer Graphics, Python Programming, Creative Design, Object Oriented Programming (OOP), Algorithms
Advanced · Course · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: HTML and CSS, Responsive Web Design, Hypertext Markup Language (HTML), Web Design and Development, Cascading Style Sheets (CSS), Web Development, Web Applications, Web Design, Front-End Web Development, Animations
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Crisis Management, Systems Thinking, Leadership, Strategic Communication, Threat Management, Climate Change Adaptation, Resilience, Change Management, Threat Detection, Infrastructure Security, Business Continuity, Disaster Recovery, Organizational Change, Engineering Management, Emergency Response, Business Ethics, Communication, Risk Management, Risk Analysis, Sustainable Development
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Linux, Linux Administration, File Systems, Ubuntu, Remote Access Systems, Operating System Administration, Linux Commands, File Management, Red Hat Enterprise Linux, System Configuration, Software Installation, Command-Line Interface, Operating Systems, Systems Administration, Authorization (Computing), Virtualization, Virtual Machines, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Microsoft Copilot, Application Development, Code Review, Debugging
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Anomaly Detection, Feature Engineering, Data Ethics, Machine Learning Algorithms, Machine Learning, Statistical Machine Learning, Applied Machine Learning, Supervised Learning, Unsupervised Learning, Scikit Learn (Machine Learning Library), Decision Tree Learning, Exploratory Data Analysis, Regression Analysis, Data Processing
Beginner · Course · 1 - 3 Months

Howard University
Skills you'll gain: Cloud Computing, Cloud Solutions, Cloud Computing Architecture, Cloud Security, Virtualization, Digital Transformation, Cloud Services, Cloud Infrastructure, Public Cloud, Business Transformation, Hybrid Cloud Computing, Private Cloud, Virtual Machines, Technology Strategies, Amazon Web Services, Data Centers, Business Technologies, Scalability
Intermediate · Course · 1 - 4 Weeks

Codio
Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, Animations, Image Analysis, Image Quality, ChatGPT, Visualization (Computer Graphics), Computer Graphics, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Collaborative Software, English Language, Learning Management Systems, Computer Literacy, Technology Strategies, Language Learning, Digital Communications, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scikit Learn (Machine Learning Library), Predictive Modeling, Regression Analysis, Machine Learning Algorithms, Applied Machine Learning, Predictive Analytics, Python Programming, Machine Learning, Data Analysis, Random Forest Algorithm
Beginner · Guided Project · Less Than 2 Hours