Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Network Routing, Network Troubleshooting, Virtual Networking, Network Performance Management, Network Monitoring, General Networking, Amazon Web Services, Network Planning And Design, Network Architecture, Capacity Management, Performance Tuning

Skills you'll gain: Amazon Web Services, Customer Communications Management, Customer experience strategy (CX), Integrated Marketing Communications, Cross-Channel Marketing, Service Level, Systems Integration, Security Controls

Skills you'll gain: Amazon Bedrock, Generative AI, AI Enablement, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Amazon Web Services, Workflow Management, Personalized Service, Cost Management

Skills you'll gain: Data Management, Cloud Storage, Cloud Computing Architecture, Serverless Computing

Skills you'll gain: Amazon Web Services, Control Panels, Cloud Deployment, Application Deployment, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls

Skills you'll gain: Amazon S3, Cloud Storage, Amazon Web Services, Data Storage Technologies, Data Storage, Disaster Recovery, Data Security

Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, PostgreSQL, Data Integrity, Data Storage, Cloud Infrastructure, Virtual Networking, Disaster Recovery

Skills you'll gain: Software Architecture, Amazon Web Services, Amazon DynamoDB, Python Programming, Service Oriented Architecture, Cloud Computing Architecture, Microservices, Serverless Computing, Cloud Applications, Application Programming Interface (API), Databases, Scripting, Programming Principles, Automation, Relational Databases, Application Development, Development Environment

Skills you'll gain: Infrastructure as Code (IaC), AWS CloudFormation, Scripting, Bash (Scripting Language), Amazon Web Services, Command-Line Interface, Configuration Management, Amazon Elastic Compute Cloud, Automation, Shell Script, Continuous Monitoring, Cloud Management, Continuous Integration, Patch Management, Software Testing

Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design