Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Servers, Network Security, Data Security, IT Infrastructure, Operating Systems, Data Storage, Computer Networking

Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, Incident Management, Application Performance Management, Continuous Integration, Continuous Monitoring, OS Process Management

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, User Provisioning, Data Security, System Configuration, Apple software proficiency, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, Data Management, Unix Commands, Unix, Application Performance Management

Skills you'll gain: Technical Support, Hardware Troubleshooting, Cloud Computing, Cloud Services, Cybersecurity, Help Desk Support, System Support, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Interpersonal Communications, Open Mindset, Teamwork, Relationship Building, Problem Solving, Communication

Skills you'll gain: Business Software, Computer Hardware, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Enterprise Security, System Software, Information Technology, Hardware Troubleshooting, Computer Architecture, Technology Solutions, System Configuration, Technical Support and Services, Servers, Cybersecurity

Skills you'll gain: Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Mobile Development, Hypertext Markup Language (HTML), Web Design, Education Software and Technology, Usability, User Interface (UI), Digital Design, Android (Operating System), Apple iOS, Diversity Equity and Inclusion Initiatives

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Technical Writing, Technical Documentation, Software Documentation, Technical Communication, Layout Design, Writing and Editing, Writing, Collaborative Software, Graphic and Visual Design, Augmented and Virtual Reality (AR/VR), Typography, Proofreading, Multimedia, Web Content Accessibility Guidelines, Content Management, GitHub, Version Control

Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, System Configuration, Scenario Testing, DevOps, Communication

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication