
Skills you'll gain: Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, Responsible AI, Automation, Workflow Management, AI Product Strategy, Report Writing, Digital Transformation, Marketing Materials, Team Management, AI Personalization, Generative AI Agents, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Music Theory, Musical Composition, Music, File Management, Instrumental Music, Storytelling, Music Performance, Automation, Editing, Technical Support, Writing, Creativity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: File Management, Music, Automation, Editing, Technical Support, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Google Gemini, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Mobile Security, Records Management, Email Automation, Data Storage, Security Management, Cloud Security, Technical Support
Beginner · Professional Certificate · 1 - 3 Months

University of Michigan
Skills you'll gain: Analytical Skills, Data Analysis, Data Cleansing, Data Processing, Data Manipulation, Generative AI, ChatGPT, Version Control, Data Visualization Software, Statistical Analysis, Data Collection, Data Management, GitHub, Technical Support, Git (Version Control System)
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Education Software and Technology, Technology Strategies, End User Training and Support, Technical Support, Digital Transformation, System Implementation, Innovation, Solution Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: COBOL (Programming Language), Agile Methodology, Technical Support, Software Development Life Cycle, Program Development, Scrum (Software Development), Software Development, Software Quality Assurance, Quality Assurance, Code Review, Debugging, Software Documentation, Technical Documentation, Computer Programming
Beginner · Course · 1 - 3 Months

Berklee
Skills you'll gain: Musical Composition, Music Performance, Music, Media Production, Music Theory, Instrumental Music, File Management, Performing Arts, Post-Production, Design Thinking, Creativity, Electronic Media, Design Software, Automation, Editing, Technical Support, System Configuration, System Requirements
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months