Google Professional Workspace Administrator Professional Certificate

Introduction to Google Workspace Administration is the first course in the Google Workspace Administration series of courses.

This series will serve as the starting place for any new Google Workspace admin as they begin their journey of managing and establishing Google Workspace best practices for their organization. These courses together will leave you feeling confident to utilize the basic functions of the admin console to manage users, control access to services, configure security settings, and much more. Through a series of readings and step-by-step hands-on exercises, and knowledge checks, learners can expect to leave this training with all of the skills they need to get started as Google Workspace administrators. In this course you will sign up for a Google Workspace account and configure your DNS records for Google Workspace. You will learn how to provision and manage your users, and will create groups and calendar resources for your organization. You will be introduced to your Cloud Directory and will learn how to split your organization into organizational units to simplify user and service management. Finally you will learn how to delegate admin privileges to other users in your organization. IMPORTANT - To get the most out of this training course, learners should be prepared to: - Purchase a new domain through a registrar such as enom or GoDaddy. Note: If you already have a domain that you would like to use for the trial you can do this but this course does not provide detailed steps on how to associate an existing domain with a Google Workspace trial account. For detailed instructions on how to do that, please refer to this Help Center article: https://support.google.com/a/topic/9196 - Provide credit card details as part of the Google Workspace account setup. You will be using a 14 day trial Google Workspace account during this course. As part of the sign up flow you will be required to provide credit card details. No charges for Google Workspace are made to your credit card until the trial period has ended. You must ensure that you CANCEL YOUR SUBSCRIPTION before the trial period ends to avoid and charges. This is very IMPORTANT so don't forget! - Install and be ready to use the latest version of Chrome web browser available at https://www.google.com/chrome/

Managing Google Workspace is the second course in the Google Workspace Administration series.

This course focuses on the Google Workspace core services such as Gmail, Calendar, and Drive & Docs. You will become familiar with the various service settings, and learn how to enable them for all or just a subset of your users. You will gain an understanding of Google Vault, Google’s ediscovery service. You will understand the various admin console reports that are available and be able to search and filter the information in these reports. Finally you will see how multiple domains can be used with Google Workspace and learn how to add a new domain to your account.

Google Workspace Security is the third course in the Google Workspace Administration series.

In this course you will focus on the various aspects of Google Workspace Security including user password policies and how to enable and enforce two step verification (2SV) for your users. You will learn about application security and understand how to whitelist and block API access to your account. You will see how Google Workspace can easily be integrated with a number of predefined 3rd party applications. You will also become familiar with the SSO options in Google Workspace. Finally you will understand how to spot potential security risks within your organization and learn how to address them using the tools available in the admin console.

"Google Workspace Mail Management is the fourth course in the Google Workspace Administration series.

In this course you will learn how to protect your organization against spam, spoofing, phishing and malware attacks. You will configure email compliance and learn how to implement data loss prevention (DLP) for your organization. You will gain an understanding of the mail routing options available and learn how to allowlist and block senders. You will also become familiar with other mail options such as inbound and outbound gateways, 3rd party email archiving, and journaling to Vault."