This course is part of the Google Professional Workspace Administrator Professional Certificate

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Google Cloud Training

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Google Professional Workspace Administrator Professional CertificateGoogle Cloud

About this Course

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"Google Workspace Mail Management is the fourth course in the Google Workspace Administration series.
In this course you will learn how to protect your organization against spam, spoofing, phishing and malware attacks. You will configure email compliance and learn how to implement data loss prevention (DLP) for your organization. You will gain an understanding of the mail routing options available and learn how to allowlist and block senders. You will also become familiar with other mail options such as inbound and outbound gateways, 3rd party email archiving, and journaling to Vault."

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Course 4 of 5 in the

Google Professional Workspace Administrator Professional Certificate

Beginner Level

You should have completed the Introduction to Google Workspace, Managing Google Workspace, and Google Workspace Security courses.

Approx. 4 hours to complete

English

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What you will learn

Protect your users from inbound phishing and harmful software (malware).
Control which end user access features are available to users.
Apply the various compliance features provided in Google Workspace.
Use the mail routing options available to Google Workspace administrators.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 4 of 5 in the

Google Professional Workspace Administrator Professional Certificate

Beginner Level

You should have completed the Introduction to Google Workspace, Managing Google Workspace, and Google Workspace Security courses.

Approx. 4 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.62/5 (51 Ratings)

Google Cloud Training

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Google Cloud

We help millions of organizations empower their employees, serve their customers, and build what’s next for their businesses with innovative technology created in—and for—the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping customers apply our technologies to create success.

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Syllabus - What you will learn from this course

Week1

Week 1

5 hours to complete

Google Workspace Mail Management

In this course you will learn how to protect your organization against spam, spoofing, phishing and malware attacks. You will configure email compliance and learn how to implement data loss prevention (DLP) for your organization. You will gain an understanding of the mail routing options available and learn how to whitelist and block senders. You will also become familiar with other mail options such as inbound and outbound gateways, 3rd party email archiving, and journaling to Vault.

5 hours to complete

12 videos (Total 28 min), 15 readings, 6 quizzes

12 videos

Welcome1mDomain Name System (DNS) records1mDNS records used by Google Workspace3mEmail security1mEmail safety and end-user access1mPreventing of spam, phishing, and malware41sInbound gateway1mCompliance2mAdditional compliance controls2mMail routing3mMail routing controls4mCourse recap2m

15 readings

Exercise #1 - Prepare your Google Workspace domain10mExercise #1 - Sign into your domain registrar10mExercise #2 - Review your MX Records10mExercise #3 - Review your DNS Settings with Check MX10mExercise #1 - Authorize Senders with Sender Policy Framework (SPF)15mExercise #2 - Authenticate with DomainKeys Identified Mail (DKIM)15mExercise #3 - Manage Spam with Domain-based Message Authentication, Reporting, and Conformance (DMARC)20mExercise #1 - Configure email safety10mExercise #2 - Configure end user access10mExercise #1 - Create an email allowlist and a blocked sender list20mExercise #2 - Create an approved sender list20mExercise #1 - Create a content compliance rule20mExercise #2 - Create an objectionable content rule20mExercise #1: Configure split delivery20mCourse resources10m

6 practice exercises

Domain Name System (DNS) records8mEnhancing email security8mEmail safety and end-user access8mPreventing of spam, phishing, and malware6mCompliance8mMail routing8m

Reviews

4.8

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TOP REVIEWS FROM GOOGLE WORKSPACE MAIL MANAGEMENT

by ATJan 29, 2020

Excellent comprehensive course.

(has a number of grammar mistakes that should be fixed)

by RCNov 12, 2019

Worthy of 5 stars, I now have a new career, thank you.

by FPMar 14, 2022

Great course!! I really enjoyed learning about the many important features available for both small and large companies who use Google Cloud Workspace services---

by GBAug 11, 2019

Excellent. I particularly liked that the course covered migration scenarios for legacy email.

View all reviews

About the Google Professional Workspace Administrator Professional Certificate

This specialization has been developed to help administrators master the foundations of establishing and managing Google Workspace for their organization.

You will set up a new Google Workspace account, and explore provisioning options. You will learn how to manage users and become familiar with organizational structures and Google Workspace core services. You will learn how to configure these services to meet your own organizational needs. You will be introduced to the best practices to protect your users and data. You will examine user and application security and become familiar with the Single Sign On options available. You will be able to use the tools provided to identify security events and mitigate problems that may arise. You will configure email compliance and implement measures to protect your organization from spam, spoofing, phishing and malware attacks. You will also become familiar with mail routing options available. Finally, you will learn the best practices for deploying Google Workspace for your organization. IMPORTANT - Before you enroll, you should be prepared to: - Provide credit card details as part of the trial account setup. No charges will be made to your card as long as you cancel the trial before the free period expires. For details, see About your Google Workspace free trial. - Purchase a new domain or use one that you already own. The domain you use IS NOT included as part of a Google Workspace trial. - Use the Chrome web browser.

Google Professional Workspace Administrator

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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Google Workspace Mail Management

About this Course

What you will learn