• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Needs Assessment
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer needs assessment"

    • C

      Commonwealth Education Trust

      Foundations of Teaching for Learning Capstone: The Reflective Practitioner

      Skills you'll gain: Lesson Planning, Teaching, Curriculum Planning, Professional Development, Peer Review, Constructive Feedback, Student Engagement, Instructional Strategies, Human Learning, Growth Mindedness, Collaboration

      4.2
      Rating, 4.2 out of 5 stars
      ·
      18 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Capstone - Managing Board Change for Higher Levels of Leadership and Governance Effectiveness

      Skills you'll gain: Peer Review, Governance, Consulting, Leadership and Management, Non-Profit Accounting, Philanthropy, Report Writing, Leadership, Performance Analysis, Organizational Change, Change Management, Organizational Effectiveness, Management Reporting, Analysis, Performance Measurement, Data Collection, Surveys

      4.4
      Rating, 4.4 out of 5 stars
      ·
      13 reviews

      Mixed · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      محاسبة المقبوضات والديون المعدومة

      Skills you'll gain: Accounts Receivable, Cash Receipts, Account Management, Customer Analysis, Accounting, Billing, Bankruptcies, Credit Risk, Financial Analysis, Sales Process, Estimation

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      Creating an Engaging Candidate Experience

      Skills you'll gain: Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Brand Loyalty, Interviewing Skills, Brand Awareness, Employee Onboarding, Customer experience strategy (CX), Personalized Service, Relationship Building

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Practicing Collaborative, Continuous Improvement

      Skills you'll gain: Continuous Improvement Process, Education and Training, Process Improvement, Program Evaluation, Community Development, Systems Thinking, Collaboration, Professional Development, Diversity Equity and Inclusion Initiatives, Design, Research

      5
      Rating, 5 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Customer experience improvement, Real Time Data, Customer Insights, Market Analysis, Ethical Standards And Conduct, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Nestlé

      Nestlé's Introduction to Marketing - with Abigail Laursen

      Skills you'll gain: Marketing Effectiveness, Global Marketing, New Product Development, Product Marketing, Brand Management, Market Analysis, Competitive Analysis, Marketing Analytics, Marketing Communications, Consumer Behaviour, Brand Strategy, Advertising, Marketing Strategy and Techniques, Media Planning, Market Research

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      اساسيات تحليل أمن الشبكات باستخدام Wireshark

      Skills you'll gain: OSI Models, TCP/IP, Network Monitoring, Network Protocols, Network Troubleshooting, Network Security, Network Administration, Network Analysis, Cyber Security Assessment, Linux

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      UBITS

      El desarrollo de una startup

      Skills you'll gain: Customer Analysis, Market Analysis, Sales Strategy, Market Research, Customer Retention, Business Modeling, Entrepreneurship, B2B Sales, Business-To-Consumer, Technology Strategies, Customer Acquisition Management, Business Strategy

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      M

      MathWorks

      Designing and Simulating Physical Models

      Skills you'll gain: Model Based Systems Engineering, Systems Integration, Engineering Design Process, Simulation and Simulation Software, Mathematical Modeling, Engineering Analysis, Matlab, Engineering Software, Engineering, Mechanical Engineering, Electrical Engineering, Control Systems

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Packaging Design for the Circular Economy

      Skills you'll gain: Packaging and Labeling, Waste Minimization, Corporate Sustainability, Reverse Logistics, Logistics, Sustainability Reporting, Material Handling, Product Development, Product Design, Design, Environment and Resource Management, Consumer Behaviour, Innovation, Manufacturing Processes

      Build toward a degree

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Foundational Banking and Financial Services Skills in India

      Skills you'll gain: Banking, Regulatory Compliance, Commercial Banking, Compliance Management, Governance Risk Management and Compliance, Investment Banking, Financial Services, Bank Regulations, Operational Efficiency, Risk Management, Operational Analysis, FinTech, Front Office, Business Operations

      4.4
      Rating, 4.4 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    1…222223224…264

    In summary, here are 10 of our most popular customer needs assessment courses

    • Foundations of Teaching for Learning Capstone: The Reflective Practitioner: Commonwealth Education Trust
    • Capstone - Managing Board Change for Higher Levels of Leadership and Governance Effectiveness : University at Buffalo
    • محاسبة المقبوضات والديون المعدومة: Alfaisal University | KLD
    • Creating an Engaging Candidate Experience: Automatic Data Processing, Inc. (ADP)
    • Practicing Collaborative, Continuous Improvement: University of Michigan
    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
    • Nestlé's Introduction to Marketing - with Abigail Laursen: Nestlé
    • اساسيات تحليل أمن الشبكات باستخدام Wireshark: Coursera Project Network
    • El desarrollo de una startup : UBITS
    • Designing and Simulating Physical Models: MathWorks

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok