Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Digital Marketing, Marketing Planning, Digital Advertising, Target Audience, Consumer Behaviour, Marketing Channel, Customer Insights, Integrated Marketing Communications, Brand Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Keras (Neural Network Library), Tensorflow, Artificial Neural Networks, Deep Learning, Data Preprocessing, Model Evaluation, Customer Analysis, Applied Machine Learning, Scikit Learn (Machine Learning Library), Development Environment, Predictive Analytics, Pandas (Python Package), Data Cleansing
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Deepseek, Hugging Face, Large Language Modeling, LLM Application, AI Personalization, ChatGPT, Deep Learning, Open Source Technology, AI Enablement, Model Deployment, Business Modeling, Applied Machine Learning, Analytical Skills, Application Programming Interface (API), Business Process Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, Apache Spark, Data Pipelines, Data Integration, Big Data, Data Processing, Data Warehousing, Data Management, Data Architecture, Database Design, Scalability
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Peer Review, Team Motivation, Team Leadership, People Development, Leadership Development, Mentorship, Employee Coaching, Professional Development, Team Management, Growth Mindedness, Empowerment, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, Virtual Environment, 3D Assets, Game Design, Augmented and Virtual Reality (AR/VR), Video Game Development, User Interface (UI), Image Quality
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Site Reliability Engineering, Google Cloud Platform, Cost Management, Cloud Computing, Cloud Infrastructure, Budget Management, Capacity Management, Operational Excellence, Operational Efficiency, Corporate Sustainability, Resource Management, Resource Allocation, Identity and Access Management, Customer Support, System Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Transformation, Business Intelligence, Data Modeling, Interactive Data Visualization, Data Manipulation, Dashboard, Data Visualization Software, Microsoft Excel, SQL Server Reporting Services, Data Warehousing, Data Sharing, Data Integration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Editing, AI Personalization, Artificial Intelligence, Prompt Engineering, Creativity, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: IntelliJ IDEA, Debugging, Software Design, User Interface (UI), Apache Maven, Object Oriented Programming (OOP), Program Development, Application Design, Build Tools, Integrated Development Environments, Software Development Tools, User Interface (UI) Design, Eclipse (Software), Data Validation, Version Control, JUnit, Software Development, Git (Version Control System), Data Import/Export, Java
Intermediate · Specialization · 1 - 3 Months

Edureka
Skills you'll gain: Cloud-Native Computing, Prometheus (Software), Grafana, Software Architecture, CI/CD
Beginner · Course · 1 - 3 Months

Skills you'll gain: Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Analysis, Operational Efficiency, Continuous Improvement Process, Root Cause Analysis, Waste Minimization, Pareto Chart, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks