Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Sprint Retrospectives, Agile Project Management, Emotional Intelligence, Team Management, Agile Methodology, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Sprint Planning, Continuous Improvement Process, Project Planning, Problem Management, CI/CD, Estimation, Risk Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Containerization, Docker (Software), Cloud-Native Computing, Development Environment, Application Deployment, Software Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Auditing, Content Strategy, Web Analytics, Content Performance Analysis, Technical Support, Extensible Markup Language (XML)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Statistics, Data Analysis, Statistical Analysis, Regression Analysis, Analytics, Statistical Methods, Probability, Data Science, Statistical Modeling, Data-Driven Decision-Making, Statistical Inference, Probability Distribution, Applied Machine Learning, Predictive Modeling, Model Evaluation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, Autodesk Maya, Visualization (Computer Graphics), 3D Assets, Computer Graphics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Target Audience, Customer Insights, Online Advertising, Advertising Campaigns, Digital Advertising, Advertising, Market Opportunities, Business Metrics, Content Performance Analysis, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Animation and Game Design, Visualization (Computer Graphics), Generative AI, Simulations, Computer Graphics, Python Programming, Creative Design, Object Oriented Programming (OOP), Algorithms, Data Structures
Advanced · Course · 1 - 3 Months

Skills you'll gain: Blockchain, Development Environment, Web Development Tools, Virtual Machines, Software Testing, Software Development Tools, Data Storage, Debugging, Javascript, Cryptographic Protocols, Event-Driven Programming, System Design and Implementation, Transaction Processing, Payment Systems
Advanced · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Blockchain, Key Management, Cryptography, Application Security, Encryption, Secure Coding, Data Security, Public Key Cryptography Standards (PKCS), Security Testing, Vulnerability Management, Vulnerability Assessments, Code Review
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Business Transformation, Overcoming Obstacles, Organizational Leadership, Organizational Structure, Goal Setting, Adaptability, Leadership, Leadership Development, Lifelong Learning, Employee Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Strategy, B2B Sales, Sales Training, Sales Process, Marketing Psychology, Sales, Selling Techniques, Sales Enablement, Consumer Behaviour, Overcoming Objections, Storytelling, Closing (Sales), Stakeholder Communications, Negotiation, Non-Verbal Communication, Customer Engagement, Value Propositions, Communication Strategies, Empathy, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Javascript, Web Applications, HTML and CSS, Animations, Hypertext Markup Language (HTML), Event-Driven Programming, Web Design and Development, UI Components, Data Structures, Debugging
Beginner · Course · 1 - 4 Weeks