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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect Instance Fundamentals

    Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Intro to AWS - Your First Steps in Cloud Computing

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Databases, Infrastructure as Code (IaC), Amazon S3, Amazon DynamoDB, Cloud Infrastructure, CI/CD, Public Cloud, Cloud Computing, Containerization, Serverless Computing, Cloud Storage, Scalability

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Real-Time Data Pipelines & Analytics on AWS

    Skills you'll gain: AWS Kinesis, Amazon Redshift, Real Time Data, Data Pipelines, Serverless Computing, Amazon Web Services, Extract, Transform, Load, Apache Spark, Data Processing, Data Integration, Data Warehousing, Interactive Data Visualization, Amazon S3, Data Transformation, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Goldman Sachs

    Goldman Sachs 10,000 Women के साथ, ग्राहकों और प्रतिस्पर्धा के मूल सिद्धांत

    Skills you'll gain: Business Marketing, Competitive Analysis, Value Propositions, Business Strategies, Go To Market Strategy, Market Opportunities, Market Research, Target Market, Customer Insights, Consumer Behaviour, Customer experience strategy (CX)

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Surface Pattern Design: Key Principles for Amazing Patterns

    Skills you'll gain: Layout Design, Creative Design, Graphic and Visual Design Software

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Data Science Fundamentals Part 1: Unit 2

    Skills you'll gain: Extract, Transform, Load, Data Transformation, Data Integration, Web Scraping, Data Pipelines, JSON, Object Oriented Programming (OOP), Extensible Markup Language (XML), Data Modeling, Application Programming Interface (API), Relational Databases

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    Implementa sistemas Kanban con STATIK

    Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    MuleSoft for Salesforce Developers

    Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Test Automation, Data Mapping, Application Deployment, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Architectural Design, Software Development Tools, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)

    Intermediate · Course · 3 - 6 Months

  • C

    Coursera

    Cómo encontrar intereses de la audiencia con Meta Business

    Skills you'll gain: Target Audience, Marketing Effectiveness, Advertising Campaigns, Customer Insights, Online Advertising, Content Creation, Facebook, Data Import/Export, Social Media, Social Media Marketing, Business Marketing, Business Analytics

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Concepts et langage organisationnels

    Skills you'll gain: Performance Measurement, Business Analysis, Business Strategy, Accounting, Business Communication, Organizational Strategy, Product Lifecycle Management, Innovation, Marketing Analytics, Marketing, Data Analysis, Consumer Behaviour

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Goldman Sachs 10,000 Women के साथ, संचालन के मूल सिद्धांत

    Skills you'll gain: Process Mapping, Business Operations, Business Process, Operations Management, Process Improvement, Operational Efficiency, Technology Strategies, Growth Strategies, Customer Service, Business Strategy, Business Technologies, Competitive Analysis

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Teradata: Building Analytics Systems

    Skills you'll gain: Exploratory Data Analysis, Teradata SQL, JSON, Data Integration, Advanced Analytics, Data Cleansing, Text Mining, Data Quality, Data Analysis, Statistical Analysis, Application Programming Interface (API), Database Management, Natural Language Processing

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Amazon Connect Instance Fundamentals: Amazon Web Services
  • Intro to AWS - Your First Steps in Cloud Computing: Packt
  • Real-Time Data Pipelines & Analytics on AWS: LearnKartS
  • Goldman Sachs 10,000 Women के साथ, ग्राहकों और प्रतिस्पर्धा के मूल सिद्धांत: Goldman Sachs
  • Surface Pattern Design: Key Principles for Amazing Patterns: Skillshare
  • Data Science Fundamentals Part 1: Unit 2: Pearson
  • Implementa sistemas Kanban con STATIK: UBITS
  • MuleSoft for Salesforce Developers: Packt
  • Cómo encontrar intereses de la audiencia con Meta Business: Coursera
  • Concepts et langage organisationnels : University of Illinois Urbana-Champaign

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