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  • Customer Journey

Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • P

    Packt

    Writing Secure Code in ASP.NET

    Skills you'll gain: Authentications, Cryptography, Encryption, .NET Framework, Open Web Application Security Project (OWASP), Application Security, Vulnerability Scanning, C# (Programming Language), Data Security, Data Validation, Cross Platform Development, Development Environment

    Intermediate · Course · 1 - 4 Weeks

  • A

    Anmol Test Institution

    Créer une enquête de satisfaction client avec Typeform

    Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Dashboard, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, No-Code Development, Project Design, Project Implementation

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Intro to AWS - Your First Steps in Cloud Computing

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Databases, Infrastructure as Code (IaC), Amazon S3, Amazon DynamoDB, Cloud Infrastructure, CI/CD, Public Cloud, Cloud Computing, Containerization, Serverless Computing, Cloud Storage, Scalability

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    إدارة العملاء المحتملين باستخدام HubSpot

    Skills you'll gain: Lead Generation, HubSpot CRM, Sales Management, Sales Pipelines, Customer Relationship Building, Sales Process, Customer Relationship Management (CRM) Software, Dashboard, Project Implementation, Campaign Management, Service Level Agreement, Management Reporting, Workflow Management, Prioritization, Business Metrics, Email Marketing

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    MuleSoft for Salesforce Developers

    Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Test Automation, Data Mapping, Application Deployment, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Architectural Design, Software Development Tools, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)

    Intermediate · Course · 3 - 6 Months

  • P

    Packt

    Practical C++: Learn C++ Basics Step by Step

    Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Development Environment, Computer Programming, Maintainability, Data Structures, Command-Line Interface, Debugging

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Azure SQL Data Warehouse Synapse Analytics Service

    Skills you'll gain: Azure Synapse Analytics, Data Migration, Microsoft Azure, Data Warehousing, SQL Server Integration Services (SSIS), Microsoft SQL Servers, Cloud Security, Performance Tuning, System Configuration, Cloud Storage, Cloud Computing Architecture, Data Security, Apache Spark, Data Integration

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Hacking COVID-19 — Course 5: Tracing SARS-CoV-2's Evolution

    Skills you'll gain: Bioinformatics, Infectious Diseases, Network Analysis, Tree Maps, Molecular Biology, Biology, Science and Research

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Ingesting New Datasets into BigQuery

    Skills you'll gain: Data Warehousing, SQL, Data Management, Database Management, Google Cloud Platform, Data Integration, Data Migration, Big Data, Data Import/Export, Data Storage, Google Analytics

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Hands-on with MS Teams

    Skills you'll gain: Group Policy, Microsoft Azure, Compliance Management, User Accounts, System Monitoring, System Configuration, Remote Access Systems, Event Monitoring, Configuration Management, Legal Technology, Live Streaming, Data Security

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Incident Handling and Analysis Techniques

    Skills you'll gain: Cloud Security, Intrusion Detection and Prevention, Email Security, Incident Response, Application Security, Computer Security Incident Management, Cyber Attacks, Infrastructure Security, Cyber Threat Intelligence, Threat Detection, Web Applications, Malware Protection, Network Security, Threat Management, Security Information and Event Management (SIEM), Network Monitoring, Data Security, Digital Forensics

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Banco Interamericano de Desarrollo

    IDB's Environmental and Social Policy Framework

    Skills you'll gain: Sustainable Development, Stakeholder Engagement, Natural Resource Management, Environment and Resource Management, Environmental Policy, Social Impact, Environmental Regulations, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Risk Management, Labor Relations, Occupational Safety And Health, Governance Risk Management and Compliance, Diversity and Inclusion, Cultural Diversity

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Writing Secure Code in ASP.NET: Packt
  • Créer une enquête de satisfaction client avec Typeform: Anmol Test Institution
  • Intro to AWS - Your First Steps in Cloud Computing: Packt
  • إدارة العملاء المحتملين باستخدام HubSpot: HubSpot Academy
  • MuleSoft for Salesforce Developers: Packt
  • Practical C++: Learn C++ Basics Step by Step: Packt
  • Azure SQL Data Warehouse Synapse Analytics Service: Packt
  • Hacking COVID-19 — Course 5: Tracing SARS-CoV-2's Evolution: University of California San Diego
  • Ingesting New Datasets into BigQuery: Google Cloud
  • Hands-on with MS Teams: Packt

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