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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Ops: Automating Workflow Efficiency

    Skills you'll gain: Generative AI Agents, HubSpot CRM, Sales Enablement, Customer Relationship Management (CRM) Software, Sales Process, Business Process Automation, Sales Management, Lead Generation, Workflow Management, AI Workflows, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, AI Enablement, Business Process Modeling, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Spring, JPA, Testing, and Legacy Microservices

    Skills you'll gain: JUnit, Spring Framework, Spring Boot, Java, Apache Maven, Hibernate (Java), Unit Testing, Gradle, Microservices, Object-Relational Mapping, Software Testing, Testability, Restful API

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    ASP.NET Core Fundamentals and Environment Setup

    Skills you'll gain: Model View Controller, GitHub, Version Control, .NET Framework, Git (Version Control System), ASP.NET, Application Frameworks, Software Configuration Management, Development Environment, Microsoft Visual Studio, Bootstrap (Front-End Framework), HTML and CSS

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Build and Configure an Integration using Application Integration

    Skills you'll gain: Cloud-Based Integration, Cloud Applications, Middleware, Integration Testing, Application Design, Data Integration, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • P

    Packt

    Unreal Engine 5 - Environment Design

    Skills you'll gain: Virtual Environment, Unreal Engine, 3D Assets, Augmented and Virtual Reality (AR/VR), Video Game Development, Game Design, Conceptual Design, Animation and Game Design, Image Quality, Performance Tuning, Ideation, Layout Design, Design Elements And Principles, Creativity

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Process, Business Environment, and Exam Preparation

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Risk Management, Project Management, Agile Methodology, Project Management Life Cycle, Compliance Management, Agile Project Management, Scope Management, Business Process, Requirements Management, Project Planning, Project Management Institute (PMI) Methodology, Project Schedules, Governance, Change Management, Procurement

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Build AI Agents with Practical App Design

    Skills you'll gain: AI Workflows, Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Responsible AI, Artificial Intelligence, Cloud Computing, Deep Learning, Data Visualization, Python Programming, Machine Learning, Data Engineering, Anomaly Detection, Statistical Analysis

    Beginner · Specialization · 1 - 3 Months

  • P

    Packt

    The Ultimate Swagger Tools Course: Build OpenAPI with Ease

    Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Documentation, Mockups, Software Versioning, Version Control

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Cultura e Consumo no Marketing Digital

    Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Management, Marketing, Target Market, Cultural Sensitivity, Brand Management, Marketing Strategies, Innovation, Cultural Diversity, Demography

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    AI for Business: ChatGPT for Brand Storytelling

    Skills you'll gain: Brand Strategy, Storytelling, Branding, Prompt Engineering, ChatGPT, Brand Awareness, Cross-Channel Marketing, Content Creation, AI Personalization, Consumer Behaviour, Email Marketing

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Ethical Hacking: Meterpreter, DNS & ICMP Attacks

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Exploitation techniques, Brute-force attacks, Cyber Security Assessment, Intrusion Detection and Prevention, Network Security, Remote Access Systems, Network Protocols, Command-Line Interface, Network Analysis

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Hands-on Hacking

    Skills you'll gain: Vulnerability Scanning, Cyber Security Assessment, Active Directory, Web Applications, Brute-force attacks, Microsoft Windows, Cryptographic Protocols, Bash (Scripting Language), Command-Line Interface, Shell Script, Apache Tomcat, Scripting, Microsoft SQL Servers

    Intermediate · Course · 1 - 3 Months

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • GenAI for Sales Ops: Automating Workflow Efficiency: Coursera
  • Spring, JPA, Testing, and Legacy Microservices: Packt
  • ASP.NET Core Fundamentals and Environment Setup: Packt
  • Build and Configure an Integration using Application Integration: Google Cloud
  • Unreal Engine 5 - Environment Design: Packt
  • Process, Business Environment, and Exam Preparation: Packt
  • Build AI Agents with Practical App Design: LearnQuest
  • The Ultimate Swagger Tools Course: Build OpenAPI with Ease: Packt
  • Cultura e Consumo no Marketing Digital: Fundação Instituto de Administração
  • AI for Business: ChatGPT for Brand Storytelling: Packt

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