Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

AI CERTs
Skills you'll gain: Blockchain, Cryptography, Cryptographic Protocols, Network Security, Security Engineering, Cybersecurity, Vulnerability Assessments, Public Key Cryptography Standards (PKCS), Transaction Processing, Data Validation, Distributed Computing, Data Integrity, Network Protocols, Fraud detection, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Java, Java Programming, File I/O, Object Oriented Programming (OOP), Data Structures, Computer Programming, Android Development, Application Development, Integrated Development Environments, Algorithms, Debugging, Problem Solving
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Prompt Engineering, Amazon Bedrock, Retrieval-Augmented Generation, Generative AI, Model Evaluation, Embeddings, Model Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Web Analytics, Social Media Marketing, Customer Analysis, User Accounts, Social Media, E-Commerce
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Teradata SQL, Database Architecture and Administration, Data Storage, Relational Databases, Database Management Systems, Mainframe Computing, Data Processing, Data Integration, Query Languages, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Financial Inclusion, Financial Regulation, Social Sciences, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Health Care Procedure and Regulation, Health Informatics, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Preprocessing, Data Literacy, Descriptive Analytics, Database Design, Relational Databases, Data Integration, Spreadsheet Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Pipelines, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Automation, Marketing Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Video Production, Videography, Photo/Video Production and Technology, Cinematography, Storytelling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Illustrator, Ideation, Brainstorming, Conceptual Design, Professional Development, Design Strategies, Planning, Graphic and Visual Design, Creativity, Workflow Management, Adobe Creative Cloud, Creative Design, Design, Mockups, Visual Design, Prototyping, Collaboration, Process Optimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Management Framework, Risk Analysis, Risk Management, Incident Response, Business Continuity Planning, Security Management, Threat Modeling, Computer Security Incident Management, Threat Management, Business Risk Management, Disaster Recovery, Governance Risk Management and Compliance, Operational Risk, Investigation, Cyber Threat Intelligence, Continuous Monitoring, Cybersecurity, Vulnerability Management, Digital Forensics, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization
Beginner · Course · 1 - 3 Months