Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Text Mining, Statistical Analysis, Data Visualization, Descriptive Statistics, Data Analysis, Computer Programming, Mathematical Software, Data Preprocessing, Data Manipulation, Linear Algebra, Software Installation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, Game Design, Video Game Development, Artificial Intelligence, Simulations, Object Oriented Programming (OOP), C# (Programming Language), Software Design Patterns, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Advertising, Digital Advertising, Marketing Analytics, Presentations
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Prompt Engineering, Generative AI Agents, Retrieval-Augmented Generation, AI Enablement, Customer Engagement, Google Cloud Platform, AI Personalization, Tool Calling, Innovation, Organizational Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unity Engine, Animation and Game Design, Video Game Development, Game Design, Scripting, 3D Assets, User Interface (UI), User Interface (UI) Design, Prototyping, C# (Programming Language), Debugging
Beginner · Course · 3 - 6 Months

Skills you'll gain: Interactive Design, User Interface and User Experience (UI/UX) Design, Scripting
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Stakeholder Engagement, Organizational Change, Workflow Management, Employee Training, Google Workspace, Training and Development, Stakeholder Analysis, Process Development, Organizational Strategy, Customer Success Management, Strategic Communication, Communication Strategies, Needs Assessment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Agile Project Management, Stakeholder Engagement, Sprint Planning, Agile Methodology, Project Planning, Requirements Management, Release Management, Backlogs, Sprint Retrospectives, Project Scoping, Kanban Principles, User Story, Prioritization, Estimation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Unsupervised Learning, Customer Analysis, Applied Machine Learning, R Programming, Data Preprocessing, Statistical Machine Learning, Machine Learning, Feature Engineering, Data Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Application Programming Interface (API), Development Environment, Persona (User Experience), User Interface (UI), Authentications, User Interface (UI) Design
Advanced · Professional Certificate · 1 - 4 Weeks

Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Integration, Data Pipelines, Data Processing, Java, Data Import/Export, Data Transformation, Software Documentation, Data Storage Technologies, Debugging
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Autoencoders, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Tensorflow, Classification Algorithms, Model Evaluation
Intermediate · Course · 1 - 4 Weeks