Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Northeastern University
Skills you'll gain: Database Management Systems, Data Modeling, Database Design, Database Systems, Big Data, Unified Modeling Language, Database Architecture and Administration, Data Storage Technologies, Data Management, Apache Hadoop, Apache Spark, Conceptual Design
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Adobe Premiere, Post-Production, Video Production, Cinematography, Editing, Color Theory, Storytelling
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Generative AI, Language Interpretation, Translation, and Studies, Collaborative Software, Bilingual (Spanish/English)
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Application Performance Management, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Disaster Recovery, IT Automation, Network Troubleshooting, Cloud Deployment, System Monitoring, Microsoft Azure, Cloud Computing, Cloud Security, Continuous Monitoring, Patch Management, Virtual Machines, Configuration Management, Change Control
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prototyping, 3D Modeling, 3D Assets, Design Strategies, Engineering Design Process, Computer-Aided Design, Manufacturing Processes, Technical Design, Design Software, Functional Design, Design, Materials science, Typography, Digital Design
Advanced · Course · 3 - 6 Months
Skills you'll gain: Responsible AI, Loan Origination, Consumer Lending, Commercial Lending, Loan Documentation, Workflow Management, Generative AI, Regulatory Compliance, AI Enablement, Customer Communications Management, Credit Risk, Financial Services, Business Process Automation
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity Awareness, Employee Retention, Cultural Diversity, Human Resource Strategy, Recruitment Strategies, Training Programs, Recruitment, Leadership, Employee Engagement, Talent Management, Employee Onboarding
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Storytelling, Continuous Improvement Process, Writing, Constructive Feedback, Concision, Intercultural Competence, Editing, Self-Awareness, Adaptability, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Implementation, E-Commerce, System Implementation, Case Studies, Business-To-Consumer, Solution Architecture, Product Management, Order Management, User Requirements Documents, Technical Documentation, Project Management, Quality Assurance, Customer experience improvement, Project Planning, Payment Processing and Collection
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Code Review, Continuous Integration, Software Development Tools, DevOps, Software Technical Review, GitHub
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Network Troubleshooting, Technical Support and Services, Problem Management, Event Monitoring, Network Monitoring, Debugging, System Monitoring, Servers
Intermediate · Course · 1 - 4 Weeks