Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Network Troubleshooting, Technical Support, Interviewing Skills, Amazon Web Services, Cloud Computing Architecture, Customer Support, Cloud Computing, Professional Networking, Presentations, Technical Documentation, Portfolio Management

Skills you'll gain: Application Lifecycle Management, Microsoft Power Platform, Microsoft Power Automate/Flow, Azure DevOps, Microsoft Azure, Application Deployment, Postman API Platform, DevOps, Platform As A Service (PaaS), CI/CD, Application Programming Interface (API), Mobile Development, Solution Architecture, UI Components, TypeScript, Automation

Skills you'll gain: Microsoft Azure, MLOps (Machine Learning Operations), Data Management, Cloud Computing, Application Deployment, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Data Ethics, Machine Learning, Performance Tuning, Automation

Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Cloud Platforms, Containerization, Computer Networking, Network Architecture, Kubernetes, Microservices, Infrastructure Architecture, Virtualization, Virtual Machines

Skills you'll gain: Microsoft Azure, Virtual Machines, Virtualization and Virtual Machines, Scalability, Cloud Computing, Cloud Services, Infrastructure As A Service (IaaS), Cloud Infrastructure, Network Architecture, Kubernetes, Cloud Security, Network Security, Network Routing, Network Troubleshooting, Load Balancing, Application Deployment, Hardware Troubleshooting, Identity and Access Management, Security Information and Event Management (SIEM)

Skills you'll gain: Application Deployment, Windows PowerShell, Operating Systems, Package and Software Management, Microsoft Windows, Continuous Deployment, System Configuration, IT Infrastructure, Simulations

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: Istio, Microservices, Containerization, Docker (Software), Kubernetes, Application Deployment, Software Architecture, Cloud-Native Computing, Systems Architecture, Service Oriented Architecture, Application Performance Management, Performance Tuning, Scalability

Skills you'll gain: Ansible, Software-Defined Networking, Computer Networking, JSON, Automation, Infrastructure as Code (IaC), Network Architecture, Application Programming Interface (API), Network Infrastructure, Network Planning And Design, Extensible Markup Language (XML), Configuration Management

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building