• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Centric Strategy
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer-centric strategy"

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Advanced GenAI Tools Course

      Skills you'll gain: Generative AI, Collaborative Software, Innovation, Business Process Automation, Workflow Management, Content Creation, Automation, Technology Strategies, Prompt Engineering, Productivity Software, Business Technologies, Business Workflow Analysis, Strategic Thinking, Team Building, Artificial Intelligence, Prototyping, Video Editing

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Lier des comptes Facebook Ads à Facebook Business Manager

      Skills you'll gain: Facebook, Product Promotion, Inventory Management System, Social Media Management, User Accounts, Account Management, Social Media, Advertising, Marketing, Business Strategy

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      B

      Banco Interamericano de Desarrollo

      Gestiona un proyecto de datos en tu organización​

      Skills you'll gain: Data Strategy, Data Management, Agile Project Management, Data Infrastructure, Project Management, Risk Management, Data-Driven Decision-Making, Project Management Life Cycle, Resource Management, Project Design, Project Implementation, Data Analysis, Culture Transformation, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Northeastern University

      Engaging in Improving Patient Experience Through Analytics

      Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Operational Analysis, Patient Evaluation, Business Analytics, Predictive Analytics, Analytics, Data-Driven Decision-Making, Personalized Service, Business Solutions, Healthcare Industry Knowledge, Stakeholder Management, Systems Integration, Innovation

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      L

      LearnQuest

      Enhancing Mac Security: Strategies for Protection

      Skills you'll gain: Mac OS, Network Security, Threat Management, Endpoint Security, Threat Detection, Security Strategy, Information Systems Security, Security Controls, Security Awareness, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Agile Product Owner Level 1 – Certification & Mock Exams

      Skills you'll gain: Agile Product Development, Jira (Software), Agile Methodology, Estimation, Backlogs, Agile Project Management, Sprint Planning, User Story, ChatGPT, Team Management, Artificial Intelligence, Prioritization

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      B

      Banco Interamericano de Desarrollo

      Estrategias efectivas en organizaciones data-driven

      Skills you'll gain: Data Storytelling, Data Visualization, Data Governance, Process Improvement, Data Strategy, Process Mapping, Data-Driven Decision-Making, Performance Improvement, Data Visualization Software, Organizational Effectiveness, Organizational Leadership, Business Leadership, Strategic Decision-Making, Leadership, Change Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA Security+ (SY0-701)

      Skills you'll gain: IT Security Architecture, Incident Response, Endpoint Security, Zero Trust Network Access, Authentications, Risk Analysis, Network Security, Risk Mitigation, Cyber Governance, Cloud Computing, Compliance Auditing, Application Security, Cyber Security Policies, Cyber Risk, Network Architecture, Computer Security, Governance, Data Security, Information Systems Security, Risk Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Design engaging Stories for Instagram and Facebook in Easil

      Skills you'll gain: Instagram, Social Media, Social Media Content, Facebook, Marketing Design, Social Media Marketing, Graphic and Visual Design Software, Content Creation, Animations, Digital Design, Graphic Design, Design Elements And Principles, User Accounts

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts - 한국어

      Skills you'll gain: Customer Insights, Customer Analysis, Machine Learning Methods, Artificial Intelligence, Sales Strategy, Generative AI, Google Cloud Platform, Predictive Analytics, Analytics, Customer Data Management, Time Series Analysis and Forecasting, Marketing Strategies, Data Modeling

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      معرفة اهتمامات الجمهور عبر رؤى الجمهور على فيسبوك

      Skills you'll gain: Facebook, Content Performance Analysis, Drive Engagement, Social Media, Social Media Marketing, Target Audience, Instagram, Customer Insights, Advertising, Digital Advertising, Web Analytics, Social Work

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      U

      University of Colorado Boulder

      Manage Abrasive Workplace Behavior With Backbone

      Skills you'll gain: Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Employee Engagement, Compassion, Human Resource Strategy, Self-Awareness, Employee Retention

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer-centric strategy

    customer-centric it strategy
    1…289290291…330

    In summary, here are 10 of our most popular customer-centric strategy courses

    • Advanced GenAI Tools Course: Simplilearn
    • Lier des comptes Facebook Ads à Facebook Business Manager: Coursera Project Network
    • Gestiona un proyecto de datos en tu organización​: Banco Interamericano de Desarrollo
    • Engaging in Improving Patient Experience Through Analytics: Northeastern University
    • Enhancing Mac Security: Strategies for Protection: LearnQuest
    • Agile Product Owner Level 1 – Certification & Mock Exams: Packt
    • Estrategias efectivas en organizaciones data-driven: Banco Interamericano de Desarrollo
    • CompTIA Security+ (SY0-701): Packt
    • Design engaging Stories for Instagram and Facebook in Easil: Coursera Project Network
    • Gemini for Data Scientists and Analysts - 한국어: Google Cloud

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok