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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: New
    New
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    Packt

    AlmaLinux Mastery – Free Path to Enterprise Linux

    Skills you'll gain: Red Hat Enterprise Linux, Package and Software Management, Network Administration, Cloud Deployment

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Google Cloud

    Agen AI Generatif: Mentransformasi Organisasi Anda

    Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, AI Enablement, AI Workflows, Agentic systems, Google Cloud Platform, Tool Calling, Customer experience improvement, Strategic Planning, Organizational Strategy, Large Language Modeling, Innovation

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Introduction to Data Engineering on Google Cloud - 한국어

    Skills you'll gain: Metadata Management, Data Pipelines, Cloud Storage, Data Migration, Google Cloud Platform, Apache Airflow, Data Processing, Cloud Engineering, Extract, Transform, Load, Apache Spark, Data Integration, Data Lakes, Real Time Data, Serverless Computing

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
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    Google Cloud

    Préparer la certification PCSE

    Skills you'll gain: Identity and Access Management, Cloud Security, Data Loss Prevention, Data Security, Continuous Monitoring, Payment Card Industry (PCI) Data Security Standards, Role-Based Access Control (RBAC), Encryption, Personally Identifiable Information, Firewall, Network Security, Security Management, Cloud Computing Architecture, Key Management, Virtual Private Networks (VPN), Virtual Networking, Google Cloud Platform

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Google Cloud

    생성형 AI 에이전트: 조직 혁신

    Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, AI Enablement, AI Product Strategy, Customer experience improvement, Google Cloud Platform, Tool Calling, Organizational Strategy, Innovation, Change Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Automate AI Anomaly Detection & Response

    Skills you'll gain: Anomaly Detection, Microsoft Azure, Event Monitoring, Application Performance Management, Time Series Analysis and Forecasting, Generative AI, Query Languages, Data Integration, Process Optimization, Data Analysis, User Feedback

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
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    Google Cloud

    Preparação para sua jornada de certificação PCNE

    Skills you'll gain: Network Troubleshooting, Network Planning And Design, Network Monitoring, Hybrid Cloud Computing, Virtual Networking, Google Cloud Platform, Cloud Engineering, Network Architecture, Network Routing, Cloud Infrastructure, Virtual Private Networks (VPN), Cloud Computing Architecture, Kubernetes, Network Security, Load Balancing, Managed Services

    Advanced · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Amazon Connect: Introduction to the Administrative Interface

    Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Threat Intelligence - Bahasa Indonesia

    Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Threat Management, Cyber Threat Hunting, MITRE ATT&CK Framework, Cybersecurity, Incident Response, AI Security, Continuous Monitoring, Security Information and Event Management (SIEM), Infrastructure Security, Vulnerability Assessments, Google Gemini, Data Integration

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Introduction to Data Engineering on Google Cloud - Français

    Skills you'll gain: Extract, Transform, Load, Data Sharing, Data Pipelines, Metadata Management, Google Cloud Platform, Data Migration, Data Processing, Big Data, Data Integration, Cloud Storage, Data Warehousing, Data Management, Data Lakes, Data Import/Export, Data Transformation, Apache Spark, Serverless Computing

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Scene Optimization, Landscaping, and Final Rendering

    Skills you'll gain: Post-Production, Cinematography, 3D Modeling, Video Production, Image Quality, Layout Design, Color Theory

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Ethical Selling and Market Adaptation

    Skills you'll gain: Sales Strategy, Data Ethics, Microsoft Copilot, General Sales Practices, Sales Training, Sales, Risking, Responsible AI, Ethical Standards And Conduct, Sales Enablement, Business Ethics, Law, Regulation, and Compliance, AI Personalization, Information Privacy, Legal Risk, Continuous Monitoring, Forecasting, Decision Making, Market Analysis, Customer Engagement

    Advanced · Course · 1 - 4 Weeks

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • AlmaLinux Mastery – Free Path to Enterprise Linux: Packt
  • Agen AI Generatif: Mentransformasi Organisasi Anda: Google Cloud
  • Introduction to Data Engineering on Google Cloud - 한국어: Google Cloud
  • Préparer la certification PCSE: Google Cloud
  • 생성형 AI 에이전트: 조직 혁신: Google Cloud
  • Automate AI Anomaly Detection & Response: Coursera
  • Preparação para sua jornada de certificação PCNE: Google Cloud
  • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
  • Google Threat Intelligence - Bahasa Indonesia: Google Cloud
  • Introduction to Data Engineering on Google Cloud - Français: Google Cloud

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