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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • S

    SkillUp

    Foundations of Healthcare Data Analytics

    Skills you'll gain: Health Care Procedure and Regulation, Health Informatics, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Preprocessing, Data Literacy, Data Analysis, Descriptive Analytics, Statistical Programming, Database Systems, Relational Databases, Data Integration, Spreadsheet Software

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    AWS Step Functions – Automate Complex Tasks with Workflows

    Skills you'll gain: Amazon Web Services, Debugging, Business Process Automation, Automation, AWS Identity and Access Management (IAM), Serverless Computing, Amazon DynamoDB, API Gateway, JSON, User Accounts

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Agile Project Management: Estimate, Lead & Deliver Value

    Skills you'll gain: Agile Project Management, Stakeholder Engagement, Stakeholder Management, Team Motivation, Team Leadership, Agile Methodology, Risk Analysis, Earned Value Management, Sprint Planning, Continuous Improvement Process, Project Management, Sprint Retrospectives, Communication Strategies, Project Risk Management, Estimation, Prioritization, User Story

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Architecting Google Kubernetes Engine Production in italiano

    Skills you'll gain: Kubernetes, Google Cloud Platform, Continuous Deployment, Role-Based Access Control (RBAC), Continuous Integration, Cloud-Native Computing, Cloud Infrastructure, Cloud Storage, Authorization (Computing), Identity and Access Management, System Monitoring, Security Controls, Managed Services, Application Performance Management, Authentications, Database Management Systems, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Advanced SPFx & Power Platform: SharePoint Mastery

    Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, Data Integration, Digital Transformation, React.js, Frontend Performance, Business Process Automation, Web Development Tools, Automation, Process Optimization, Application Programming Interface (API), Data Transformation, Integration Testing, UI Components, Development Testing, Authentications

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    A

    Adobe

    Take Your Profile to the Next Level with Adobe Express

    Skills you'll gain: Adobe Express, Social Media Marketing, Brand Management, AI Personalization, Generative AI

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Terraform in AWS from Basics to Guru: Unit 2

    Skills you'll gain: Infrastructure as Code (IaC), Terraform, Network Infrastructure, Amazon Web Services, Cloud Infrastructure, Network Architecture, Network Planning And Design, Cloud Computing Architecture, Wide Area Networks, General Networking, Cloud Deployment, DevOps, Automation

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Essential Google Cloud Infrastructure: Foundation - 简体中文

    Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Computing Architecture, Network Infrastructure, Cloud Computing, Virtual Networking, General Networking, Virtual Machines, Firewall, Cloud Storage, Command-Line Interface

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing BGP in a Service Provider Network

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    N

    Northeastern University

    Data Warehousing and Integration Part 2

    Skills you'll gain: Data Governance, Extract, Transform, Load, Data Warehousing, Data Integration, DevOps, Data Pipelines, CI/CD, Data Architecture, Infrastructure as Code (IaC), Data Quality, Amazon Redshift, Cloud Computing, Database Architecture and Administration, Cloud Computing Architecture, Analytics, Data Transformation, Amazon S3, Scalability

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    (SSCP) Systems Security Certified Practitioner: Unit 5

    Skills you'll gain: Network Security, OSI Models, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, TCP/IP, Network Administration, Wireless Networks, Network Protocols, General Networking, Intrusion Detection and Prevention, Local Area Networks, Network Routers, Security Controls, Mobile Security, Authentications, Authorization (Computing)

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Data Querying in C#: Ecommerce Analytics API

    Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Code Review, Database Design, SQL, Data Access, Data Manipulation, C# (Programming Language)

    Intermediate · Guided Project · Less Than 2 Hours

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introduction to customer service
1…354355356…384

In summary, here are 10 of our most popular customer service courses

  • Foundations of Healthcare Data Analytics: SkillUp
  • AWS Step Functions – Automate Complex Tasks with Workflows: Packt
  • Agile Project Management: Estimate, Lead & Deliver Value: EDUCBA
  • Architecting Google Kubernetes Engine Production in italiano: Google Cloud
  • Advanced SPFx & Power Platform: SharePoint Mastery: Coursera
  • Take Your Profile to the Next Level with Adobe Express: Adobe
  • Terraform in AWS from Basics to Guru: Unit 2: Pearson
  • Essential Google Cloud Infrastructure: Foundation - 简体中文: Google Cloud
  • Implementing BGP in a Service Provider Network: Cisco Learning and Certifications
  • Data Warehousing and Integration Part 2: Northeastern University

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