Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation

Skills you'll gain: Node.JS, Full-Stack Web Development, Front-End Web Development, Server Side, Application Deployment, Back-End Web Development, JavaScript Frameworks, Web Applications, UI Components, Authentications, User Accounts, Database Development, User Interface (UI), Payment Systems, Application Programming Interface (API)

Skills you'll gain: Disaster Recovery, Amazon Web Services, Amazon S3, Cloud Hosting, Cloud Storage, Cloud Technologies, Infrastructure As A Service (IaaS), Public Cloud

Skills you'll gain: Cloud Security, Zero Trust Network Access, Hybrid Cloud Computing, Cloud Computing, Cloud Services, Risk Mitigation, Cloud Platforms, Security Strategy, Regulation and Legal Compliance, Auditing

Skills you'll gain: Extensible Markup Language (XML), Ansible, Infrastructure as Code (IaC), JSON, Kubernetes, Cloud-Native Computing, DevOps, Microsoft Visual Studio, Python Programming

Skills you'll gain: Computer Security Incident Management, Incident Response, Incident Management, Vulnerability Management, Risk Management Framework, Security Management, Threat Management, Risk Management, Disaster Recovery, Vulnerability Assessments, Information Assurance, Cyber Security Policies, Computer Security Awareness Training, Continuous Monitoring, Security Controls, Technical Communication

Skills you'll gain: Self Service Technologies, Automation, Business Process Automation, Artificial Intelligence, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Communications Management, Scheduling, Company, Product, and Service Knowledge

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Computing, Incident Response, IT Security Architecture, Capacity Management, Application Security, Security Controls, Network Security, Hardening, Scalability, Emerging Technologies, Identity and Access Management, Encryption

Skills you'll gain: z/OS, Computer Architecture, Mainframe Computing, System Programming, Computer Programming, Computational Logic, Data Storage, Job Control Language (JCL)

Skills you'll gain: Collaborative Software, Calendar Management, Journals, Organizational Skills, Productivity, Ability To Meet Deadlines, Document Management, Information Architecture, Project Management, Personal Development

Skills you'll gain: Penetration Testing, Network Security, Cybersecurity, Threat Detection, General Networking, Vulnerability Management, Linux, System Configuration, Command-Line Interface, Software Installation, Virtual Machines, Network Analysis

Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, Generative AI, Technical Communication, Sampling (Statistics), Natural Language Processing, Performance Tuning