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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • P

    Packt

    Introduction to AWS Pentesting

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Penetration Testing, Identity and Access Management, Cloud Security, Vulnerability Assessments, Amazon Elastic Compute Cloud, Cloud API, Exploitation techniques, Cyber Security Policies, Amazon S3, Scenario Testing, Command-Line Interface, Cloud Storage

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Terraform in AWS from Basics to Guru: Unit 3

    Skills you'll gain: Terraform, Infrastructure as Code (IaC), Amazon Web Services, Cloud Infrastructure, Cloud Computing, Multi-Cloud, Microsoft Azure, Google Cloud Platform, Command-Line Interface, Version Control

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Maryland, College Park

    New Map for Product Managers: Rulesets for Global Business

    Skills you'll gain: Global Marketing, International Relations, International Finance, Cultural Sensitivity, Business Risk Management, Market Dynamics, Economics, Business Strategy, Political Sciences, Supply Chain Management, Market Analysis, Brand Management

    Beginner · Course · 1 - 3 Months

  • M

    Meta

    Building Generative AI Apps with Llama

    Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Application Programming Interface (API), Development Environment, Persona (User Experience), User Interface (UI), Authentications, User Interface (UI) Design

    Advanced · Professional Certificate · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Cloud CV0-003: Unit 6

    Skills you'll gain: Cloud Management, Application Lifecycle Management, Cloud Computing, Capacity Management, System Monitoring, Cloud Infrastructure, Performance Tuning, Cloud Applications, Network Monitoring, Network Performance Management, Event Monitoring, Cloud Storage, Continuous Monitoring, Change Control

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Specialized RMAN Features and Advanced Use Cases

    Skills you'll gain: Oracle Databases, Performance Tuning, Database Architecture and Administration, Database Administration, Cloud Storage, Cloud Services, Disaster Recovery, Debugging, Encryption

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    TIBCO BusinessWorks: Complete Integration Training

    Skills you'll gain: Data Mapping, File Transfer Protocol (FTP), Middleware, IBM WebSphere MQ, Transaction Processing, Integration Testing, Fraud detection, Web Services, Data Validation, Simple Object Access Protocol (SOAP), Data Integration, Business Process Automation, Process Driven Development, Scenario Testing, Test Case, Oracle Databases, Service Oriented Architecture, Enterprise Architecture, API Testing, Business

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    G

    Google Cloud

    Essential Google Cloud Infrastructure: Foundation - 繁體中文

    Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Virtual Networking, Infrastructure Architecture, Cloud Storage, Cloud Computing, Virtual Private Networks (VPN), Virtual Machines, Cloud Management, Network Routing, Firewall, Application Deployment

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    PMI-ACP Exam Prep: Agile Foundations & Planning

    Skills you'll gain: Stakeholder Management, Agile Project Management, Stakeholder Engagement, Sprint Planning, Agile Methodology, Project Planning, Requirements Management, Release Management, Backlogs, Sprint Retrospectives, Project Scoping, Kanban Principles, User Story, Prioritization, Estimation

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Essential Google Cloud Infrastructure: Core Services 한국어

    Skills you'll gain: Google Cloud Platform, Identity and Access Management, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Services, Cloud Storage, Data Storage Technologies, Cloud Deployment, Security Management, Database Management Systems, System Monitoring, DevOps, Encryption, Scalability

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Intereses del usuario típico en Facebook

    Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Advertising, Digital Advertising, Marketing Analytics, Presentations

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    AWS Serverless Development and Automation

    Skills you'll gain: Infrastructure as Code (IaC), Cloud Deployment

    Intermediate · Course · 1 - 4 Weeks

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1…361362363…383

In summary, here are 10 of our most popular customer service courses

  • Introduction to AWS Pentesting: Packt
  • Terraform in AWS from Basics to Guru: Unit 3: Pearson
  • New Map for Product Managers: Rulesets for Global Business: University of Maryland, College Park
  • Building Generative AI Apps with Llama: Meta
  • CompTIA Cloud CV0-003: Unit 6: Pearson
  • Specialized RMAN Features and Advanced Use Cases: Packt
  • TIBCO BusinessWorks: Complete Integration Training: EDUCBA
  • Essential Google Cloud Infrastructure: Foundation - 繁體中文: Google Cloud
  • PMI-ACP Exam Prep: Agile Foundations & Planning: EDUCBA
  • Essential Google Cloud Infrastructure: Core Services 한국어: Google Cloud

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