Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Penetration Testing, Identity and Access Management, Cloud Security, Vulnerability Assessments, Amazon Elastic Compute Cloud, Cloud API, Exploitation techniques, Cyber Security Policies, Amazon S3, Scenario Testing, Command-Line Interface, Cloud Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Amazon Web Services, Cloud Infrastructure, Cloud Computing, Multi-Cloud, Microsoft Azure, Google Cloud Platform, Command-Line Interface, Version Control
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Global Marketing, International Relations, International Finance, Cultural Sensitivity, Business Risk Management, Market Dynamics, Economics, Business Strategy, Political Sciences, Supply Chain Management, Market Analysis, Brand Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Application Programming Interface (API), Development Environment, Persona (User Experience), User Interface (UI), Authentications, User Interface (UI) Design
Advanced · Professional Certificate · 1 - 4 Weeks

Pearson
Skills you'll gain: Cloud Management, Application Lifecycle Management, Cloud Computing, Capacity Management, System Monitoring, Cloud Infrastructure, Performance Tuning, Cloud Applications, Network Monitoring, Network Performance Management, Event Monitoring, Cloud Storage, Continuous Monitoring, Change Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Performance Tuning, Database Architecture and Administration, Database Administration, Cloud Storage, Cloud Services, Disaster Recovery, Debugging, Encryption
Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Mapping, File Transfer Protocol (FTP), Middleware, IBM WebSphere MQ, Transaction Processing, Integration Testing, Fraud detection, Web Services, Data Validation, Simple Object Access Protocol (SOAP), Data Integration, Business Process Automation, Process Driven Development, Scenario Testing, Test Case, Oracle Databases, Service Oriented Architecture, Enterprise Architecture, API Testing, Business
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Virtual Networking, Infrastructure Architecture, Cloud Storage, Cloud Computing, Virtual Private Networks (VPN), Virtual Machines, Cloud Management, Network Routing, Firewall, Application Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Agile Project Management, Stakeholder Engagement, Sprint Planning, Agile Methodology, Project Planning, Requirements Management, Release Management, Backlogs, Sprint Retrospectives, Project Scoping, Kanban Principles, User Story, Prioritization, Estimation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Identity and Access Management, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Services, Cloud Storage, Data Storage Technologies, Cloud Deployment, Security Management, Database Management Systems, System Monitoring, DevOps, Encryption, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Advertising, Digital Advertising, Marketing Analytics, Presentations
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Infrastructure as Code (IaC), Cloud Deployment
Intermediate · Course · 1 - 4 Weeks