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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    ESSEC Business School

    Foundations of marketing analytics

    Skills you'll gain: Marketing Analytics, Customer Analysis, Business Marketing, Business Analytics, Customer Insights, R Programming, Data-Driven Decision-Making, Data Analysis Software, Target Market, Statistical Analysis, Statistical Modeling, Predictive Modeling, Customer Relationship Management, Statistical Methods

    4.6
    Rating, 4.6 out of 5 stars
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    762 reviews

    Mixed · Course · 1 - 3 Months

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    Board Infinity

    Mindfulness for Stress Relief: Calm Your Mind & Body

    Skills you'll gain: Mindfulness, Stress Management, Composure, Personal Development, Emotional Intelligence, Resilience, Self-Awareness, Mental Health, Mental Concentration, Respiration, Physiology, Neurology

    Beginner · Course · 1 - 4 Weeks

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    Board Infinity

    Hootsuite for Beginners: Hands-On Social Media Management

    Skills you'll gain: Social Media Content, Content Performance Analysis, Brand Awareness, Social Media Strategy, Brand Management, Performance Analysis, Instagram

    Beginner · Course · 1 - 4 Weeks

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    Board Infinity

    Mindfulness at Work: Enhancing Focus and Well-Being

    Skills you'll gain: Stress Management, Mindfulness, Personal Development, Mental Concentration, Emotional Intelligence, Self-Awareness, Collaboration, Resilience, Communication, Productivity, Professional Development, Organizational Development, Leadership Studies

    Beginner · Course · 1 - 4 Weeks

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    Board Infinity

    Mastering Brand Awareness: Fundamentals to Advanced

    Skills you'll gain: Target Audience, Marketing Psychology, Digital Media Strategy, Target Market, Paid media, Marketing Analytics, Social Media Campaigns, Persona Development, Marketing, Google Analytics, Social Media, Storytelling, Content Strategy

    Intermediate · Course · 1 - 4 Weeks

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    Board Infinity

    Emotional Intelligence in the Workplace

    Skills you'll gain: Emotional Intelligence, Resilience, Relationship Building, Team Motivation, Decision Making

    Beginner · Course · 1 - 4 Weeks

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    Knowledge Accelerators

    Dive Deeper into Data-Driven Decisions with Power BI

    Skills you'll gain: Power BI, Data Visualization, Dashboard, Data Presentation, Business Intelligence, Data Modeling, Data Import/Export, Interactive Data Visualization, Data Transformation, Data Visualization Software, Data Analysis Expressions (DAX), Data Storytelling, Pivot Tables And Charts, Data-Driven Decision-Making, Data Cleansing, Microsoft 365, Microsoft Teams, Key Performance Indicators (KPIs)

    Beginner · Course · 1 - 3 Months

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    Edureka

    Vulnerability Assessment and Management

    Skills you'll gain: Vulnerability Assessments, Vulnerability Management, Vulnerability Scanning, Cyber Security Assessment, Hardening, Threat Management, Patch Management, Cyber Risk, Continuous Monitoring, Threat Detection, Cyber Threat Hunting, Application Security, Security Controls, Cyber Attacks, Cyber Engineering, Cyber Security Policies, Network Security, Cyber Security Strategy, Network Engineering, Web Applications

    Intermediate · Course · 1 - 4 Weeks

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    Board Infinity

    Interviewer training for Hiring Managers

    Skills you'll gain: Interviewing Skills, Employee Training, Workplace inclusivity, Management Training And Development, Talent Recruitment, Training and Development, Diversity Awareness, Recruitment Strategies, Talent Acquisition, Talent Sourcing, Active Listening, Communication, Cultural Sensitivity

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Alex Genadinik

    10 Passive Income Businesses For 2026 To Start Today

    Skills you'll gain: E-Commerce, Entrepreneurship, Blogs, Content Creation, Digital Content, Digital Publishing, Web Content, Pay Per Click Advertising, Video Production, Lead Generation, Marketing Channel, Email Marketing, Business Strategies, Search Engine Optimization, Advertising, Brand Strategy

    Mixed · Course · 1 - 3 Months

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    Board Infinity

    Transformers in Action: A Practical Approach to NLP and AI

    Skills you'll gain: Hugging Face, Model Evaluation, Embeddings, Transfer Learning, Recurrent Neural Networks (RNNs), Model Deployment, Data Preprocessing, Performance Tuning

    Intermediate · Course · 1 - 4 Weeks

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    New York University

    Introduction to Cyber Security

    Skills you'll gain: Security Engineering, Authentications, Threat Modeling, Network Security, Public Key Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, Cyber Attacks, Cryptography, Infrastructure Security, Cybersecurity, Cyber Security Strategy, Data Encryption Standard, Cyber Risk, Mobile Security, Enterprise Security, Computer Security, Application Security, Threat Detection, Cyber Security Policies

    4.7
    Rating, 4.7 out of 5 stars
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    3.7K reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer service courses

  • Foundations of marketing analytics: ESSEC Business School
  • Mindfulness for Stress Relief: Calm Your Mind & Body : Board Infinity
  • Hootsuite for Beginners: Hands-On Social Media Management: Board Infinity
  • Mindfulness at Work: Enhancing Focus and Well-Being: Board Infinity
  • Mastering Brand Awareness: Fundamentals to Advanced: Board Infinity
  • Emotional Intelligence in the Workplace: Board Infinity
  • Dive Deeper into Data-Driven Decisions with Power BI: Knowledge Accelerators
  • Vulnerability Assessment and Management: Edureka
  • Interviewer training for Hiring Managers: Board Infinity
  • 10 Passive Income Businesses For 2026 To Start Today: Alex Genadinik

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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