Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

ESSEC Business School
Skills you'll gain: Marketing Analytics, Customer Analysis, Business Marketing, Business Analytics, Customer Insights, R Programming, Data-Driven Decision-Making, Data Analysis Software, Target Market, Statistical Analysis, Statistical Modeling, Predictive Modeling, Customer Relationship Management, Statistical Methods
Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Mindfulness, Stress Management, Composure, Personal Development, Emotional Intelligence, Resilience, Self-Awareness, Mental Health, Mental Concentration, Respiration, Physiology, Neurology
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Social Media Content, Content Performance Analysis, Brand Awareness, Social Media Strategy, Brand Management, Performance Analysis, Instagram
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Stress Management, Mindfulness, Personal Development, Mental Concentration, Emotional Intelligence, Self-Awareness, Collaboration, Resilience, Communication, Productivity, Professional Development, Organizational Development, Leadership Studies
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Target Audience, Marketing Psychology, Digital Media Strategy, Target Market, Paid media, Marketing Analytics, Social Media Campaigns, Persona Development, Marketing, Google Analytics, Social Media, Storytelling, Content Strategy
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Emotional Intelligence, Resilience, Relationship Building, Team Motivation, Decision Making
Beginner · Course · 1 - 4 Weeks
Knowledge Accelerators
Skills you'll gain: Power BI, Data Visualization, Dashboard, Data Presentation, Business Intelligence, Data Modeling, Data Import/Export, Interactive Data Visualization, Data Transformation, Data Visualization Software, Data Analysis Expressions (DAX), Data Storytelling, Pivot Tables And Charts, Data-Driven Decision-Making, Data Cleansing, Microsoft 365, Microsoft Teams, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Vulnerability Management, Vulnerability Scanning, Cyber Security Assessment, Hardening, Threat Management, Patch Management, Cyber Risk, Continuous Monitoring, Threat Detection, Cyber Threat Hunting, Application Security, Security Controls, Cyber Attacks, Cyber Engineering, Cyber Security Policies, Network Security, Cyber Security Strategy, Network Engineering, Web Applications
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Interviewing Skills, Employee Training, Workplace inclusivity, Management Training And Development, Talent Recruitment, Training and Development, Diversity Awareness, Recruitment Strategies, Talent Acquisition, Talent Sourcing, Active Listening, Communication, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: E-Commerce, Entrepreneurship, Blogs, Content Creation, Digital Content, Digital Publishing, Web Content, Pay Per Click Advertising, Video Production, Lead Generation, Marketing Channel, Email Marketing, Business Strategies, Search Engine Optimization, Advertising, Brand Strategy
Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Hugging Face, Model Evaluation, Embeddings, Transfer Learning, Recurrent Neural Networks (RNNs), Model Deployment, Data Preprocessing, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Security Engineering, Authentications, Threat Modeling, Network Security, Public Key Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, Cyber Attacks, Cryptography, Infrastructure Security, Cybersecurity, Cyber Security Strategy, Data Encryption Standard, Cyber Risk, Mobile Security, Enterprise Security, Computer Security, Application Security, Threat Detection, Cyber Security Policies
Beginner · Specialization · 3 - 6 Months