Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

Skills you'll gain: Responsible AI, Generative AI, Information Systems Security Assessment Framework (ISSAF), Data Ethics, Information Privacy, Regulatory Compliance, Compliance Management, Risk Analysis, Data Governance, Risk Mitigation, Prompt Engineering

Skills you'll gain: Leadership Development, Management Training And Development, Leadership, Professional Development, Strategic Leadership, Organizational Development, People Management, Behavioral Management, Personal Development, Diversity and Inclusion, Relationship Building, Self-Awareness

Skills you'll gain: Responsible AI, Data Ethics, AI Security, Business Ethics, Personally Identifiable Information, Artificial Intelligence, Ethical Standards And Conduct, Human Resource Policies, Data Security, Information Privacy, Data Governance, Productivity Software, Accountability, Risk Control, Risk Analysis, Continuous Monitoring

Skills you'll gain: Teamwork, Team Building, Leadership, Adaptability, Strategic Leadership, Resilience, Professional Development, Diversity and Inclusion, Productivity, Decision Making, Personal Development, Business, Problem Solving, Self-Awareness, Change Management

Skills you'll gain: Cost Management, Earned Value Management, Cost Control, Budget Management, Cost Estimation, Agile Methodology, Quality Assurance, Project Performance, Quality Management, Quality Control, Project Accounting, Work Breakdown Structure, Variance Analysis

Skills you'll gain: Customer Retention, Expectation Management, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Consumer Behaviour, Marketing Strategies

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

Skills you'll gain: Financial Statements, Financial Acumen, Decision Making, Cost Benefit Analysis, Personal Development, Critical Thinking, Stress Management, Mindfulness

Skills you'll gain: Business Writing, Concision, Organizational Skills, Personal Development, Keyword Research, Peer Review, Action Oriented, Talent Recruitment, Detail Oriented

Skills you'll gain: Marketing Operations, Operations Management, Technical Management, Marketing Management, Media Planning, Marketing Strategies, Customer Relationship Management, Sales Management, Marketing and Public Relations, Verbal Communication Skills, Supply Chain Management, Branding, Marketing Budgets, Supply Chain, Loyalty Programs, Business Operations, Presentations, Financial Forecasting, Brand Management, Forecasting