Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Amazon Web Services, Vulnerability Assessments, Security Testing, Cyber Security Assessment

Skills you'll gain: Amazon Web Services, Debugging, Business Process Automation, Automation, AWS Identity and Access Management (IAM), Serverless Computing, Amazon DynamoDB, API Gateway, JSON, User Accounts

Skills you'll gain: Amazon Web Services, Command-Line Interface, Cloud Infrastructure, Public Cloud, Cloud Computing, Application Deployment, Version Control

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Identity and Access Management, Amazon Web Services, Cloud Hosting, Cloud Infrastructure, Cloud Computing, Virtual Networking, Authentications, Cloud Applications, Authorization (Computing), Virtual Private Networks (VPN), User Accounts, Network Security

Skills you'll gain: Key Management, Encryption, Amazon CloudWatch, Amazon Web Services, AWS Identity and Access Management (IAM), Cloud Security, Event Monitoring, Continuous Monitoring, Security Information and Event Management (SIEM), Data Security, Advanced Encryption Standard (AES), System Monitoring, Amazon S3, Incident Response

Skills you'll gain: Document Management, Amazon Web Services, Information Management, Technical Documentation, Natural Language Processing, Infrastructure Architecture, Artificial Intelligence, Software Architecture

Skills you'll gain: Software-Defined Data Center (SDDC), VMware vSAN, Virtualization, Data Centers, NSX-T Network Virtualization, VMware ESX Servers, Virtualization and Virtual Machines, vSphere Networking and Storage, vCenter Server, Virtual Machines, IT Infrastructure, Network Infrastructure, Servers, Hybrid Cloud Computing, Scalability

Skills you'll gain: Slack (Software), Social Media Management, Dashboard, Social Media, Collaborative Software, Facebook, Cloud-Based Integration, Continuous Integration

Skills you'll gain: Slack (Software), Internal Communications, Organizational Structure, Strategic Communication, Stakeholder Communications, Technical Communication, Stakeholder Engagement, Organizational Effectiveness, Collaborative Software, Team Management

Skills you'll gain: Amazon Web Services, MySQL, Database Management, Relational Databases, Database Architecture and Administration, Command-Line Interface

Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design Software, Photo Editing, Graphics Software, Content Creation, Multimedia, Content Marketing, Cloud-Based Integration, Continuous Integration