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  • Telephone Skills

Results for "telephone skills"


  • P

    Packt

    Cold Calling & Prospecting

    Skills you'll gain: Cold Calling, Overcoming Objections, Sales Prospecting, Sales Pipelines, Sales Presentation, Selling Techniques, Sales Process, Customer Relationship Building, Relationship Building, Setting Appointments, Verbal Communication Skills, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and HEENT Exam

    Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Patient Evaluation, Collaboration, Vital Signs, Health Technology, Clinical Assessment, Health Care, Patient Coordination, Health Assessment, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Education and Support, Patient Flow, Primary Care, Telecommunications, Communication

    5
    Rating, 5 out of 5 stars
    ·
    20 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Crafting Business Presentations, Proposals, Crisis Comms

    Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling

    4.9
    Rating, 4.9 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    A

    Arizona State University

    English Communication for Tech Professionals

    Skills you'll gain: Business Writing, Oral Expression, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Constructive Feedback, Professional Networking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    73 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and Cardiopulmonary Exam

    Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Clinical Assessment, Health Technology, Health Assessment, Health Informatics, Patient Treatment, Health Care, Health Systems, Patient Evaluation, Telecommunications, Care Management, Health Care Procedure and Regulation, Communication

    5
    Rating, 5 out of 5 stars
    ·
    24 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    People and Soft Skills Assessment

    Skills you'll gain: Presentations, Teamwork, Collaboration, Communication, Professional Development, Problem Solving, Public Speaking, Agile Project Management, Social Skills, Interpersonal Communications, Critical Thinking and Problem Solving

    4.6
    Rating, 4.6 out of 5 stars
    ·
    305 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Negotiation Skills

    Skills you'll gain: Communication Strategies, Verbal Communication Skills, Dealing With Ambiguity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    53 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Technical Troubleshooting: Diagnostics, Networks, Customers

    Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and Dermatology

    Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Medical Imaging, Patient Evaluation, Clinical Assessment, Health Technology, Health Assessment, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Education and Support, Patient Treatment, Health Care, Telecommunications, Care Management, Communication

    5
    Rating, 5 out of 5 stars
    ·
    26 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Communication Skills

    Skills you'll gain: Communication, Communication Strategies, Influencing, Verbal Communication Skills, Interpersonal Communications, Persuasive Communication, Writing, Business Writing, Motivational Skills, Empathy, Decision Making, Collaboration

    4.6
    Rating, 4.6 out of 5 stars
    ·
    87 reviews

    Beginner · Course · 1 - 4 Weeks

1…456…583

In summary, here are 10 of our most popular telephone skills courses

  • Cold Calling & Prospecting: Packt
  • Telehealth: Essentials, Teamwork, and HEENT Exam: Duke University
  • Crafting Business Presentations, Proposals, Crisis Comms: Coursera
  • English Communication for Tech Professionals: Arizona State University
  • Telehealth: Essentials, Teamwork, and Cardiopulmonary Exam: Duke University
  • People and Soft Skills Assessment : IBM
  • Negotiation Skills: LearnKartS
  • Preparing for Your Call Center Customer Service Role: CVS Health
  • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
  • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera

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