Results for "telephone skills"
Skills you'll gain: Active Listening, Emotional Intelligence, Empathy, Empathy & Emotional Intelligence, Interpersonal Communications, Rapport Building, Conflict Management, Intercultural Competence, Non-Verbal Communication, Cultural Sensitivity, Verbal Communication Skills, Communication Strategies, Relationship Building, Professional Development, Self-Awareness, Communication
Skills you'll gain: Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Constructive Feedback, Interpersonal Communications, Oral Expression, Communication, Team Collaboration, Persuasive Communication, Creative Problem-Solving, Virtual Teams, Social Skills, Public Speaking, Verbal Communication Skills, Professional Development, Professionalism, Follow Through, Conscientiousness
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
University of Washington
Skills you'll gain: Oral Expression, Negotiation, Telephone Skills, Proposal Writing, Presentations, Events and Conferences, Verbal Communication Skills, Persuasive Communication, Event Planning, Sales Presentations, Event Management, Proposal Development, Peer Review, Business Communication, Business Correspondence, Communication, Business Writing, Public Speaking, Outbound Calls, English Language
Skills you'll gain: Business Writing, Verbal Communication Skills, Communication, Business Correspondence, Interpersonal Communications, Business Communication, Oral Expression, Active Listening, Professional Networking, Cultural Sensitivity, Negotiation, Discussion Facilitation, Intercultural Competence, Social Skills, Interviewing Skills, Oral Comprehension, Value Propositions, Applicant Tracking Systems, Communication Strategies, Writing
What brings you to Coursera today?
Skills you'll gain: Verbal Communication Skills, Oral Expression, Active Listening, Communication, Business Communication, Communication Strategies, Interpersonal Communications, Verbal Strategic Communication, Oral Comprehension, Strategic Communication, Non-Verbal Communication, Relationship Building, Communication Planning, Patient Communication, Persuasive Communication, Professional Development, Writing, Language Competency, Course Development, Environment
Skills you'll gain: Productivity, Non-Verbal Communication, Personal Development, Time Management, Composure, Business Writing, Personal Attributes, Teamwork, Active Listening, Writing, Oral Expression, Business Correspondence, Self-Awareness, Collaboration, Stress Management, Communication, Planning, Behavior Management, Leadership, Public Speaking
Skills you'll gain: Active Listening, Empathy & Emotional Intelligence, Emotional Intelligence, Team Performance Management, Interviewing Skills, Executive Presence, Leadership Development, Conflict Management, Business Ethics, Management Training And Development, Case Studies, Empathy, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Oral Expression, Workforce Development, Professional Networking, Communication
Chris Croft Training
Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Professional Networking, Decision Making, Creative Problem-Solving, Time Management, Productivity, Strategic Decision-Making, Creative Thinking, Personal Development, Business Communication, Professionalism, Professional Development, Commercialization, Creativity, Business Leadership, Project Management, Business Acumen, Business, General Networking
Skills you'll gain: Presentations, Storytelling, Public Speaking, Oral Expression, Verbal Communication Skills, Professional Development, Composure, Communication, Communication Strategies, Constructive Feedback, Target Audience, Leadership, Coaching
Skills you'll gain: Public Speaking, Presentations, Oral Expression, Persuasive Communication, Verbal Communication Skills, Storytelling, Communication, Driving engagement, Microsoft PowerPoint, Strategic Communication, Influencing, Communication Strategies, Executive Presence, Professional Development
Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
What brings you to Coursera today?
In summary, here are 10 of our most popular telephone skills courses
- Active Listening: Enhancing Communication Skills:Â Coursera
- People & Soft Skills: Essential for Professional Success:Â IBM
- Customer Service, Customer Support, Customer Experience:Â Alex Genadinik
- Business English Communication Skills:Â University of Washington
- Professional Communication & Career Growth Skills:Â EDUCBA
- Verbal and Non-Verbal Communication Skills:Â EDUCBA
- Soft Skills for Career Success:Â EDUCBA
- Career Readiness & Leadership Skills in the Modern Workplace:Â Coursera
- Essential Professional Skills: Complete Guide:Â Chris Croft Training
- Presentation Skills for Beginners:Â Packt
