About this course: This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you. During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way. Course Learning Objectives • Determine whether the objectives of this Specialization align with your learning goals • Evaluate your current level of proficiency in business English communication • Present relevant information about yourself in a discussion forum • Develop your networking skills • Write short emails with appropriate formatting • Recognize and produce formal and informal language in emails • Develop vocabulary related to jobs and companies
Created by: University of Washington
Taught by: Richard Moore, Extension Lecturer, International & English Language Programs
UW Educational Outreach
| Basic Info | Course 1 of 5 in the Business English Communication Skills Specialization |
| Level | Intermediate |
| Language | English, Subtitles: Mongolian, Chinese (Traditional), Chinese (Simplified) |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Syllabus
WEEK 1
Introduction to Business English Communication
In the first week, you’ll practice introducing yourself and learn some new vocabulary to talk about what you do in your job.
10 videos, 6 readings, 4 practice quizzes
- Leyendo: READ FIRST
- Video: Video: Course Overview
- Video: Quiz Proficiency Video: Phone Conversation
- Cuestionario de práctica: Proficiency Test
- Cuadro de aviso de la discusión: Discussion: Why Are You Studying Business Communication?
- Leyendo: Summary
- Video: Video: Introducing Yourself
- Video: Video: Keeping a Conversation Going
- Video: Video: Leaving a Conversation
- Video: Video: Real Language
- Cuestionario de práctica: What is Appropriate in Business Settings?
- Cuadro de aviso de la discusión: Discussion: What’s the Custom in Your Country?
- Leyendo: Vocabulary List
- Leyendo: Summary
- Video: Video: Business Cards
- Cuestionario de práctica: Business Card Quiz
- Cuadro de aviso de la discusión: Discussion: Business Cards in Your Country
- Video: Video: How to Create a Good Network
- Video: Video: Social Networking
- Cuestionario de práctica: Social Networking Quiz
- Leyendo: Vocabulary List
- Leyendo: Summary
Graded: A Conversation
WEEK 2
Introductions
In Week 2, you’ll study vocabulary to describe your company (or any company - you don’t have to be working right now to take this course!).
7 videos, 7 readings, 5 practice quizzes
- Video: Video: Interview with David Blandford of Visit Seattle
- Video: Video: Seattle, A Business City
- Cuestionario de práctica: 6 Things to Know About Seattle
- Cuestionario de práctica: Vocabulary Check
- Cuadro de aviso de la discusión: Discussion: Where Do You Live and Why is it Good for Business?
- Leyendo: Vocabulary List
- Leyendo: Summary
- Video: Video: Describing Your Job
- Video: Video: Giving Some More Details
- Cuestionario de práctica: What Does This Job Do?
- Leyendo: Summary
- Video: Video: Describing a Company
- Video: Video: Company History
- Leyendo: The History of Starbucks
- Cuestionario de práctica: The History of Starbucks
- Leyendo: Reading: The History of Amazon
- Leyendo: Vocabulary List
- Cuestionario de práctica: The History of Amazon
- Leyendo: Summary
Graded: Persuade Me to Move
Graded: Describe Your Job
Graded: Promoting Your Company
WEEK 3
Emails
In week 3, we will introduce you to writing professional emails.
10 videos, 5 readings, 5 practice quizzes
- Video: Video: Subject Lines
- Cuestionario de práctica: Subject Lines Quiz
- Video: Video: Email Greetings
- Video: Video: Email Closings
- Leyendo: Summary
- Video: Video: Appropriate Tone in Email
- Video: Video: Formality Part 1
- Video: Video: Formality Part 2
- Cuestionario de práctica: Formal or Informal?
- Video: Video: Directness
- Cuestionario de práctica: Direct or Indirect?
- Leyendo: Vocabulary List
- Leyendo: Summary
- Video: Video: Writing Effective Opening and Closing Sentences in Email, Part 1
- Cuestionario de práctica: Writing Effective Email Openings
- Video: Video: Writing Friendly Opening and Closing Sentences in Email, Part 2
- Cuestionario de práctica: Writing Effective Email Closings Quiz
- Leyendo: Vocabulary List
- Leyendo: Summary
Graded: Email Greetings
Graded: Building the Right Email
Graded: Write an Email Based on a Scenario
WEEK 4
Meeting Arrangements on the Telephone
Week 4 is all about telephoning and making arrangements to meet.
3 videos, 6 readings
- Leyendo: Vocabulary List
- Leyendo: Summary
- Video: Video: Telephoning Arrangements to Meet
- Leyendo: Vocabulary List
- Leyendo: Summary
- Video: Video: Leaving Messages
- Leyendo: Vocabulary List
- Leyendo: Summary
Graded: Making a Telephone Call
Graded: Arrangements to Meet
Graded: Leaving Messages
WEEK 5
Meeting Arrangements (Email)
In Week 5, we return to email to talk about arrangements, make changes, and update. This last week includes some practice with texting too.
3 videos, 6 readings, 2 practice quizzes
- Cuestionario de práctica: Text Messages
- Cuadro de aviso de la discusión: Discussion: Text Messaging
- Leyendo: Vocabulary List
- Leyendo: Summary
- Video: Video: Initiating and Responding to Meeting Announcements and Invitations
- Leyendo: Vocabulary List
- Leyendo: Summary
- Video: Video: Writing Follow-up and Thank You Emails
- Leyendo: Vocabulary List
- Leyendo: Summary
- Cuestionario de práctica: Follow Up Email Quiz
Graded: Writing Invitation Emails, Part 1
Graded: Writing Invitation Emails Part 2 Updates
Graded: Writing a Follow-up Email
FAQs
How It Works
Trabajo del curso
Cada curso es como un libro de texto interactivo, con videos pregrabados, cuestionarios y proyectos.
Ayuda de tus compañeros
Conéctate con miles de estudiantes y debate ideas y materiales del curso, y obtén ayuda para dominar los conceptos.
Certificados
Obtén reconocimiento oficial por tu trabajo y comparte tu éxito con amigos, compañeros y empleadores.
Creators
University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.
Pricing
| Purchase Course | |
|---|---|
| Access to course materials | Available |
| Access to graded materials | Available |
| Receive a final grade | Available |
| Earn a shareable Course Certificate | Available |
Ratings and Reviews
I love this course so much!
This course really helped me for my US business trip . I was able to connect with confideance with my US colleague
The course are very good; the teachers are very good communicating and teaching. And I am waiting the right momment for a collections of business words like Invoicing, Billing, Receipts, Merges, Acquisitions, Joint-ventures, etc. etc...!
Coursera provides universal access to the world’s best education,
partnering with top universities and organizations to offer courses online.
© 2018 Coursera Inc. All rights reserved.
the course is very well presented and all the peer practice reviews are explained in such way so as the learner executes them with no difficulty