This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you.
This course is part of the Business English Communication Skills Specialization
Offered By
Business English Communication Skills SpecializationUniversity of WashingtonAbout this Course
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Learner Career Outcomes
38%
started a new career after completing these courses
44%
got a tangible career benefit from this course
19%
got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 1 of 5 in the
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 28 hours to complete
English
Subtitles: Chinese (Traditional), Arabic, Chinese (Simplified), English, Mongolian
Skills you will gain
Email WritingBusiness CommunicationCommunicationEnglish Language
Learner Career Outcomes
38%
started a new career after completing these courses
44%
got a tangible career benefit from this course
19%
got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 1 of 5 in the
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 28 hours to complete
English
Subtitles: Chinese (Traditional), Arabic, Chinese (Simplified), English, Mongolian
Offered by
University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.
Syllabus - What you will learn from this course
5 hours to complete
Introduction to Business English Communication
In the first week, you’ll practice introducing yourself and learn some new vocabulary to talk about what you do in your job.
5 hours to complete
10 videos (Total 26 min), 6 readings, 5 quizzes
10 videos
Video: Course Overview2m
Quiz Proficiency Video: Phone Conversation1m
Video: Introducing Yourself3m
Video: Keeping a Conversation Going2m
Video: Leaving a Conversation1m
Video: Real Language3m
Video: Business Cards4m
Video: How to Create a Good Network3m
Video: Social Networking1m
6 readings
READ FIRST10m
Summary10m
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m
4 practice exercises
Proficiency Test30m
What is Appropriate in Business Settings?30m
Business Card Quiz30m
Social Networking Quiz30m
7 hours to complete
Introductions
In Week 2, you’ll study vocabulary to describe your company (or any company - you don’t have to be working right now to take this course!).
7 hours to complete
7 videos (Total 40 min), 7 readings, 8 quizzes
7 videos
Video: Interview with David Blandford of Visit Seattle8m
Video: Seattle, A Business City6m
Video: Describing Your Job2m
Video: Giving Some More Details4m
Video: Describing a Company10m
Video: Company History3m
7 readings
Vocabulary List10m
Summary10m
Summary10m
The History of Starbucks10m
Reading: The History of Amazon10m
Vocabulary List10m
Summary10m
5 practice exercises
6 Things to Know About Seattle30m
Vocabulary Check30m
What Does This Job Do?30m
The History of Starbucks30m
The History of Amazon30m
6 hours to complete
Emails
In week 3, we will introduce you to writing professional emails.
6 hours to complete
10 videos (Total 26 min), 5 readings, 8 quizzes
10 videos
Video: Subject Lines3m
Video: Email Greetings2m
Video: Email Closings1m
Video: Appropriate Tone in Email1m
Video: Formality Part 11m
Video: Formality Part 22m
Video: Directness4m
Video: Writing Effective Opening and Closing Sentences in Email, Part 13m
Video: Writing Friendly Opening and Closing Sentences in Email, Part 21m
5 readings
Summary10m
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m
7 practice exercises
Subject Lines Quiz30m
Email Greetings30m
Formal or Informal?30m
Direct or Indirect?30m
Building the Right Email30m
Writing Effective Email Openings30m
Writing Effective Email Closings Quiz30m
5 hours to complete
Meeting Arrangements on the Telephone
Week 4 is all about telephoning and making arrangements to meet.
5 hours to complete
3 videos (Total 36 min), 6 readings, 3 quizzes
3 videos
Video: Telephoning Arrangements to Meet13m
Video: Leaving Messages14m
6 readings
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m
Reviews
TOP REVIEWS FROM BUSINESS ENGLISH: NETWORKING
by RPJul 30, 2020
This course make me understand how to email how to use a word. I have a great time to study it easy to understand even though i don't have understand English so much. Thank you to make this course
by IKMay 2, 2018
Very good course. Really useful phrases and key aspects of networking are covered. A must course for beginners and people who have been in the business but need to know the basics of networking.
by IGApr 1, 2019
This course taught me a lot of things that I can use immediately with my work. Learning in Coursera is fun too and will surely continue to grasp this opportunity like everyone wants to attain.
by MMar 9, 2020
This course taught me a lot of things that I can use immediately with my work. Learning in Coursera is fun too and will surely continue to grasp this opportunity like everyone wants to attain.
About the Business English Communication Skills Specialization
This Specialization is designed to teach you to communicate effectively in English in professional contexts. You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.
Will I earn university credit for completing the Course?
This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.
More questions? Visit the Learner Help Center.
