Arizona State University
Business English: Management and Leadership
Arizona State University

Business English: Management and Leadership

This course is part of Business English Specialization

Taught in English

Some content may not be translated

Andrea Mürau Haraway
Jessica Cinco
Wanda Huber

Instructors: Andrea Mürau Haraway

Top Instructor

74,509 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.8

(1,402 reviews)

|

98%

Intermediate level
Some related experience required
30 hours (approximately)
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

30 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.8

(1,402 reviews)

|

98%

Intermediate level
Some related experience required
30 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

Placeholder

Build your subject-matter expertise

This course is part of the Business English Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 6 modules in this course

In this module, you’ll follow Elizabeth through the process of building her team. You’ll look at the way she communicates depending on the situation. From this observation, you’ll be better equipped to make requests using direct and indirect approaches. by analyzing her interactions with her team, her language choices, and the communication patterns she follows. Through the discussion boards and peer reviewed assignment you will synthesize your new skills in real life conversations and activities.

What's included

7 videos4 readings6 quizzes2 peer reviews

Effective business meetings require planning, leadership, and language skills and without these skills, meetings can be unproductive or even boring. Although this module covers topics related to meeting management, it’s definitely not boring because we we have Elizabeth and her team to guide us through the learning process. In this module, you’ll watch and learn from Elizabeth and her team. After completing Meeting Management, you’ll be able to plan and facilitate an effective meeting; summarize key points of an agenda item; and begin to develop strategies to help you to be better understood.

What's included

6 videos6 readings6 quizzes1 peer review

Interrupt with confidence, ask for clarification and get the answer you want; hold the floor and keep it: these are some of the skills you’ll learn and apply in Leading and Teaming.

What's included

6 videos7 readings5 quizzes1 peer review

Keeping the business or project running as projected requires planning. This requires information to be organized in convenient packages, like status reports and emails. Planning, Organizing, and Delegating focuses on the language of both. After completing this module, you’ll be able to use concise language to summarize key pieces of information into smaller packages.

What's included

7 videos5 readings6 quizzes1 peer review

Facilitating employee success is a management skill that can be even more challenging when communicating in a second language. After completing Managing and Coaching, you’ll be able to recognize the importance of active listening, use key phrases and language to facilitate the coaching and mentoring process.

What's included

6 videos4 readings6 quizzes

This module will help you to complete the panel discussion successfully.

What's included

2 videos1 reading1 quiz1 peer review

Instructors

Instructor ratings
4.8 (371 ratings)
Wanda Huber
Arizona State University
12 Courses252,993 learners
Andrea Mürau Haraway

Top Instructor

Arizona State University
13 Courses465,055 learners
Jenny Young
Arizona State University
12 Courses252,993 learners

Offered by

Recommended if you're interested in Learning English

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

Showing 3 of 1402

4.8

1,402 reviews

  • 5 stars

    81.48%

  • 4 stars

    14.88%

  • 3 stars

    2.20%

  • 2 stars

    0.28%

  • 1 star

    1.13%

GB
5

Reviewed on Jun 19, 2020

MA
5

Reviewed on Sep 17, 2022

MR
5

Reviewed on Nov 12, 2020

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions