About this Course

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Learner Career Outcomes

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started a new career after completing these courses

55%

got a tangible career benefit from this course

10%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 30 hours to complete
English

Skills you will gain

English LanguageWritingManagementCommunicationEmailingMeeting

Learner Career Outcomes

44%

started a new career after completing these courses

55%

got a tangible career benefit from this course

10%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 30 hours to complete
English

Offered by

Placeholder

Arizona State University

Syllabus - What you will learn from this course

Content RatingThumbs Up98%(10,408 ratings)Info
Week
1

Week 1

7 hours to complete

Staffing and Hiring Decisions

7 hours to complete
7 videos (Total 43 min), 4 readings, 8 quizzes
7 videos
1.1 I Need To Get My Team Together2m
1.3 Direct and Indirect Approaches8m
1.5 More on the Indirect Approach7m
1.8 Summarizing Basics5m
1.12 Making Direct and Indirect Requests7m
1.14 Week 1 Review9m
4 readings
1.2 Vocabulary Preview: Staffing and Hiring10m
1.6 Example: An Indirect Message10m
1.10 "The Secret to Making Better Hires"10m
1.15 Quizlet Vocabulary Practice: Staffing and Hiring10m
6 practice exercises
1.4 Direct and Indirect Approaches30m
1.7 The Indirect Approach30m
1.9 Summarizing Basics30m
1.11 The Secret to Making Better Hires30m
1.13 Making Direct and Indirect Requests30m
1.16 Week 1 Test30m
Week
2

Week 2

6 hours to complete

Meeting Management

6 hours to complete
6 videos (Total 41 min), 6 readings, 7 quizzes
6 videos
2.3 Effective Meeting Practices8m
2.6 Conference Calling4m
2.8 Future Tense Contractions5m
2.12 Writing Effective Summaries7m
2.14 Week 2 Review9m
6 readings
2.2 Vocabulary Preview: Meeting Management10m
2.4 Example: Agenda10m
2.10 The Future of Meetings10m
2.15 Quizlet Vocabulary Practice: Meeting Management10m
"A Conference Call in Real Life" - satire10m
Global Meeting Planner10m
6 practice exercises
2.5 Effective Meeting Practices30m
2.7 Conference Calling Strategies30m
2.9 Future Tense Contractions30m
2.11 Future of Meetings30m
2.13 Writing Effective Summaries30m
2.16 Week 2 Test30m
Week
3

Week 3

5 hours to complete

Leading and Teaming

5 hours to complete
6 videos (Total 38 min), 7 readings, 6 quizzes
6 videos
3.3 Handling Interruptions8m
3.5 Conference Calling Tips for the Non-Native Speaker3m
3.7 Strategies to interrupt/Hold the floor5m
3.11 Infinitives and Gerunds8m
3.13 Week 3 Review6m
7 readings
3.2 Vocabulary Preview: Leading and Teaming10m
3.4 Amy Cuddy's TED Talk on "Power Posing"20m
3.9 Phrases for Interruption and Clarification10m
3.14 Quizlet Vocabulary Practice: Leading and Teaming10m
The Lewis Model of Cultural Norms10m
Hofstede's Cultural Comparison Tool10m
Directions for Submitting Video/Audio10m
5 practice exercises
3.6 Communication Lesson Review30m
3.8 Strategies to interrupt/Ask for clarification30m
3.10 Phrases for Interruption and Clarification30m
3.12 Infinitives and Gerunds30m
3.15 Week 3 Test30m
Week
4

Week 4

6 hours to complete

Planning, Organizing, and Delegating

6 hours to complete
7 videos (Total 54 min), 5 readings, 7 quizzes
7 videos
4.3 Writing Effective Emails9m
4.5 Communicating Status Reports7m
4.8 Business Communication/Concise Language8m
4.12 Reading Numbers13m
4.14 Week 4 Review: Part 16m
4.15 Week 4 Review: Part 25m
5 readings
4.2 Vocabulary Preview: Planning, Organizing & Delegating10m
4.6 Example: Status Report10m
4.10 Business Writing Tips-Changing Nouns to Verbs10m
4.16 Incomplete Status Report10m
4.17 Quizlet Vocabulary Practice: Planning, Organizing & Delegating10m
6 practice exercises
4.4 Writing Effective Emails30m
4.7 Communicating Status Reports30m
4.9 Business Communication/Concise Language30m
4.11 Changing Nouns to Verbs30m
4.13 Reading Numbers30m
4.18 Week 4 Test30m

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About the Business English Specialization

Business English

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