Skills you'll gain: OSI Models, Network Security, Security Controls, General Networking, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Network Infrastructure, Intrusion Detection and Prevention, Remote Access Systems

Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Stakeholder Engagement, Resource Management, Stakeholder Management, Project Schedules, Resource Planning, Project Management Institute (PMI) Methodology, Stakeholder Communications, Negotiation, Project Management, Resource Allocation, Leadership and Management, Leadership, Scheduling, Team Leadership, Emotional Intelligence, Communication

Skills you'll gain: Multi-Cloud, Data Architecture, Dataflow, Data Management, Regulatory Compliance, Compliance Management, Information Architecture, Cloud Management, Data Infrastructure, Data Integration, Data Strategy, AI Personalization, Data Science, Strategic Planning

Skills you'll gain: Private Cloud, IBM Cloud, Cloud Management, Virtual Machines, Infrastructure As A Service (IaaS), Systems Administration, Cloud Infrastructure, Cloud Computing, Virtualization and Virtual Machines, Cloud Computing Architecture, Linux Administration, Identity and Access Management, Configuration Management

Skills you'll gain: User Accounts, Unix, Systems Administration, File Systems, System Monitoring, System Configuration, Performance Tuning, Command-Line Interface, Data Storage

Skills you'll gain: Linux Administration, Linux Servers, Red Hat Enterprise Linux, Linux, Linux Commands, Virtualization, Systems Administration, Virtual Machines, Cloud Computing, System Monitoring, Software Installation, System Configuration

Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills

Skills you'll gain: IBM Cloud, ChatGPT, Self Service Technologies, Business Process Automation, Application Deployment, Artificial Intelligence, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing

Skills you'll gain: Conflict Management, Teamwork, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Intercultural Competence, Ethical Standards And Conduct, Negotiation, Stakeholder Communications, Business Leadership, Professional Development, Team Performance Management, Cultural Diversity, Collaboration, Active Listening, Brainstorming

Skills you'll gain: Media Relations, Internal Communications, Crisis Management, Communication Planning, Corporate Communications, Public Relations, Public Affairs, Media Strategy, Communication Strategies, Stakeholder Communications, Stakeholder Management, Real Time Data, Generative AI Agents

Skills you'll gain: Unix, Package and Software Management, Systems Administration, TCP/IP, Unix Commands, System Monitoring, Disaster Recovery, System Software, Operating Systems, OS Process Management, Debugging, System Configuration, System Support, Network Administration