
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening
Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Active Listening, Empathy, Assertiveness, Communication, Business Communication, Interpersonal Communications, Planning, Goal Setting, Mindfulness, Public Speaking, Influencing, Leadership, Business Leadership, Presentations, Team Building, Empowerment, Executive Presence, Non-Verbal Communication, Teamwork, Initiative and Leadership
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Interpersonal Communications, Stakeholder Communications, Communication, Sustainable Development, Communication Strategies, Cultural Responsiveness, Active Listening, Climate Change Adaptation
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Growth Mindedness, Constructive Feedback, Mentorship, Empowerment, Active Listening, Motivational Skills, Coaching, Leadership Development, Communication
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Drive Engagement, Trustworthiness, Organizational Development, Safety Culture, Proactivity, Communication, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement
Beginner · Course · 1 - 4 Weeks

SAE Institute México
Skills you'll gain: Active Listening, Empathy, Interpersonal Communications, Verbal Communication Skills, Non-Verbal Communication, Social Skills, Communication, Resilience, Composure, Overcoming Obstacles
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Emotional Intelligence, Interviewing Skills, Executive Presence, Leadership Development, Conflict Management, Social Skills, Business Ethics, Case Studies, Empathy, Team Management, Team Leadership, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Workforce Planning, Professional Networking, Business Communication, Communication
Beginner · Specialization · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Critical Thinking, Independent Thinking, Decision Making, Strategic Thinking, Systems Thinking, Research, Constructive Feedback, Analysis, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Student Support and Services, Working With Children, School Counseling, Personal Development, Stress Management, Classroom Management, Cultural Responsiveness, Empathy, Self-Awareness, Resilience, Relationship Building, Active Listening
Beginner · Course · 1 - 3 Months
University of California, Irvine
Skills you'll gain: Discussion Facilitation, English Language, Social Skills, Constructive Feedback, Active Listening, Verbal Communication Skills, Interpersonal Communications, Public Speaking, Collaboration, Critical Thinking, Vocabulary
Intermediate · Course · 1 - 4 Weeks