Skills you'll gain: Incident Response, Business Continuity Planning, Disaster Recovery, Computer Security Incident Management, Investigation, Business Continuity, Cybersecurity, Business Priorities, Resource Management, Resource Allocation, Prioritization, Risk Analysis, Business Analysis, Data Storage Technologies, Law, Regulation, and Compliance, Ethical Standards And Conduct

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Application Security, Service Management, Security Controls, Security Engineering, IT Service Management, Identity and Access Management, Software-Defined Networking, Configuration Management

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cyber Security Strategy, Cyber Attacks, Security Management, Cyber Security Policies, Intrusion Detection and Prevention, Threat Detection, Disaster Recovery, Cybersecurity, Cyber Risk, Cyber Security Assessment, Crisis Management, Threat Management, Business Continuity, Safety and Security, Security Software, Strategic Communication, Regulation and Legal Compliance

Skills you'll gain: Mobile Security, Microsoft Windows, Problem Management, System Support, Technical Support and Services, Security Management, Android (Operating System), Computer Security Incident Management, Application Security, Debugging, Threat Management, Apple iOS, Application Performance Management, Performance Tuning

Skills you'll gain: Microsoft Windows

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Microsoft Azure, Zero Trust Network Access, Disaster Recovery, Data Migration, Cloud Computing Architecture, Network Security, Network Architecture, Cloud Solutions, Infrastructure As A Service (IaaS), Cloud Security, Cloud Services, Firewall, General Networking, Virtual Private Networks (VPN), Platform As A Service (PaaS), Scalability

Skills you'll gain: Disaster Recovery, Relational Databases, Database Architecture and Administration, Oracle Databases, Data Storage Technologies, Data Migration, Key Management, Data Integrity, Encryption, Data Loss Prevention, Data Security

Skills you'll gain: Kubernetes, Google Cloud Platform, Serverless Computing, Cloud Infrastructure, Cloud Computing Architecture, Cloud Computing, Application Deployment, Virtual Machines, Containerization, Cloud Security, Load Balancing, Scalability, Command-Line Interface, Automation

Skills you'll gain: File Systems, Linux Administration, Data Storage, Data Storage Technologies, File Management, Linux, Operating Systems, Linux Commands, Data Management, Disaster Recovery