Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Planning, User Story, Project Estimation, Scrum (Software Development), Agile Project Management, Agile Methodology, Forecasting, Jira (Software), Project Management Software, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apple iOS, Swift Programming, Test Driven Development (TDD), Apple Xcode, Mobile Development, Model View Controller, Application Development, User Interface (UI), User Interface (UI) Design, Software Design Patterns, Software Architecture, Animations
Advanced · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Manipulation, Data Preprocessing, Spreadsheet Software, Data Transformation, Data Validation, Data Analysis, Pivot Tables And Charts, Automation
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Excel, Excel Formulas, Excel Macros, Data Visualization, Consolidation, Forecasting, Spreadsheet Software, Microsoft 365, Microsoft Office, Pivot Tables And Charts, Data Sharing, Data Mapping, Productivity Software, Collaborative Software, Data Integration, Data Analysis, Data Entry, Document Management, Data Management, User Interface (UI)
Advanced · Course · 1 - 3 Months
Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Infrastructure, Model Deployment, Data Processing, Data Pipelines
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Cloud Security, Open Web Application Security Project (OWASP), Data Governance, Data Management, Data Security, Secure Coding, Application Security, DevSecOps, Cloud Applications, Key Management, Encryption, Personally Identifiable Information, Information Privacy, OAuth, Cloud Storage, API Gateway, Threat Modeling, Data Encryption Standard, Risk Management Framework
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Web Analytics and SEO, Data-Driven Decision-Making, Data Analysis, Analytics, Customer Insights, Analysis, Descriptive Analytics, Trend Analysis, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Case, Test Automation, Test Data, Functional Testing, Test Execution Engine, CI/CD, System Testing, Software Testing, No-Code Development, Debugging
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Agile Software Development, Sprint Planning, User Story, Backlogs, Agile Product Development, Project Estimation, Project Management, Estimation, Project Planning
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Google Analytics, Web Analytics, Marketing Effectiveness, Marketing Analytics, Content Performance Analysis, Web Analytics and SEO, Looker (Software), Google Ads, Data Visualization, Data Visualization Software, Marketing Automation, Customer Insights, Campaign Management, Data-Driven Decision-Making, Business Reporting, Performance Reporting, Trend Analysis, Data Validation, Statistical Analysis, Key Performance Indicators (KPIs)
Intermediate · Specialization · 3 - 6 Months