
Yonsei University
Skills you'll gain: Cash Flow Forecasting, Cash Flows, Business Valuation, Microsoft Excel, Forecasting, Finance, Financial Modeling, Financial Analysis, Estimation
Beginner · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Brand Strategy, Campaign Management
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Loans, Finance, Mortgage Loans, Financial Forecasting, Financial Modeling, Financial Planning, Microsoft Excel, Financial Analysis, Return On Investment, Complex Problem Solving
Intermediate · Course · 1 - 4 Weeks

Yunus Social Business Fund Bengaluru
Skills you'll gain: Finance, Financial Modeling, Financial Acumen, Financial Analysis, Corporate Finance, Business Valuation, Decision Making, Microsoft Excel, Entrepreneurial Finance, Investments, Economics, Policy, and Social Studies, Social Sciences
Beginner · Course · 1 - 3 Months

Yunus Social Business Fund Bengaluru
Skills you'll gain: Cash Flows, Financial Analysis, Decision Making, Risk Analysis, Business Valuation, Strategic Decision-Making, Cost Benefit Analysis, Environmental Social And Corporate Governance (ESG), Capital Budgeting, Finance, Stakeholder Analysis, Socioeconomics, Business Ethics, Return On Investment, Business Modeling, Economics, Policy, and Social Studies, Business Acumen, Social Sciences
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Stakeholder Management, Stakeholder Analysis, Professional Networking, Business Relationship Management, Relationship Building, Business Strategy, Leadership, Strategic Leadership, Competitive Analysis, Mentorship, Innovation, Value Propositions, Communication
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Insights, AI Personalization, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Big Data, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours