
Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
Beginner · Professional Certificate · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Big Data, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, Prompt Engineering, Data Analysis, Generative AI, Data Visualization Software, Analysis, Data Manipulation, Artificial Intelligence, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Business Planning, Proposal Development, Fundraising, Financial Acumen, Business Communication, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Fundraising, Campaign Management, Direct Marketing, Customer Relationship Building, Target Audience, Email Marketing, Telemarketing, Lead Generation, Event Management, Data-Driven Decision-Making, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Model Deployment, Google Cloud Platform, Cloud Deployment, Cloud Infrastructure, Hardware Architecture, Infrastructure Architecture, AI Workflows, Cloud Computing Architecture, Performance Tuning, Computer Hardware, MLOps (Machine Learning Operations), Cloud Platforms, Computing Platforms, Interoperability, Artificial Intelligence, Product Demonstration, Performance Improvement, Benchmarking, Systems Architecture
Intermediate · Specialization · 1 - 3 Months

National Taiwan University
Skills you'll gain: Financial Statement Analysis, Financial Statements, Inventory Management System, Accounts Receivable, Balance Sheet, Inventory Control, Financial Accounting, Accounts Payable and Receivable, Generally Accepted Accounting Principles (GAAP), Business Economics, Fixed Asset, Accounting, Property Accounting, Depreciation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Digital Marketing Institute
Skills you'll gain: Marketing Budgets, Customer experience strategy (CX), Customer experience improvement, Cross-Channel Marketing, Digital Media Strategy, Digital Marketing, Marketing Planning, Marketing Strategy and Techniques, Digital Advertising, Marketing Channel, Customer Insights, Return On Investment, Agile Methodology, Consumer Behaviour, Strategic Thinking, Key Performance Indicators (KPIs), Social Media, Social Media Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Ads, Bidding, Advertising Campaigns, Pay Per Click Advertising, Search Engine Marketing, Online Advertising, Keyword Research, Performance marketing, Digital Advertising, Campaign Management, Web Analytics, Marketing Strategies, Target Audience, Lead Generation
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: AI Workflows, Cloud Computing Architecture, Performance Tuning, Interoperability, Product Demonstration, Performance Improvement, Benchmarking, Hardware Architecture, Systems Architecture
Intermediate · Course · 1 - 4 Weeks