
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Train The Trainer, Virtual Environment, Technical Communication, Design, Educational Materials, Communication
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Protocols, Communication Systems, Test Equipment, Internet Of Things, Wireless Networks, Integrated Development Environments, Computer Programming Tools, Program Development
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Electronics, Communication Systems, Digital Communications, Serial Peripheral Interface, Electronic Components, Hardware Troubleshooting, Computer Hardware, Hardware Architecture, Debugging
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Virtual Teams, Intercultural Competence, Relationship Building, Culture, Cultural Diversity, Cultural Responsiveness, Cross-Functional Collaboration, Cultural Sensitivity, Diversity and Inclusion, Virtual Environment, Communication, Verbal Communication Skills, Team Leadership, Communication Strategies, Timelines, Business Communication, Digital Communications, Conflict Management
Intermediate · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: International Relations, Political Sciences, Social Studies, Media and Communications, Economics, Policy Analysis, Governance, Student Engagement
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Conflict Management, Intercultural Competence, Team Building, Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Team Leadership, Collaboration, Cultural Sensitivity, Verbal Communication Skills, Active Listening, Communication, Empathy, Leadership, Non-Verbal Communication, Safety Culture, Relationship Building, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Data Loss Prevention, Identity and Access Management, Security Management, Authorization (Computing), System Configuration, User Accounts, Collaborative Software, Data Governance, Live Streaming
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Emergency Response, Crisis Intervention, Media and Communications, Interpersonal Communications, Risk Management, Public Health and Disease Prevention, Public Health, Community Health, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Internet Of Things, Embedded Software, Embedded Systems, Peripheral Devices, Computer Hardware, Wireless Networks, Digital Communications, Prototyping
Mixed · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Emerging Technologies, Generative AI, Communication Systems, Internet Of Things, Software-Defined Networking, Digital Communications, Network Architecture, Zero Trust Network Access, Artificial Intelligence and Machine Learning (AI/ML), Distributed Computing, Deep Learning, Artificial Intelligence, Information Technology, Health Technology, Electronics Engineering, Electrical Engineering, Machine Learning, Trustworthiness
Intermediate · Course · 1 - 3 Months