Skills you'll gain: Incident Response, Computer Security Incident Management, Intrusion Detection and Prevention, Threat Detection, Cyber Threat Hunting, Incident Management, Cybersecurity, Security Management, Security Information and Event Management (SIEM), Data Integrity, Technical Communication

Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Stakeholder Management, Product Management, Team Leadership, Product Development, Commercialization, Product Lifecycle Management, Team Management, Product Strategy, Marketing, Market Opportunities, Requirements Management, Innovation, Leadership, Agile Methodology, User Experience, Customer Insights

Skills you'll gain: ChatGPT, Microsoft Excel, Excel Formulas, Data Cleansing, Text Mining, Data Manipulation, Data Analysis Software, Unstructured Data, Generative AI, Prompt Engineering, Business Analytics, Data Management

Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design Thinking, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Collaboration, Emerging Technologies

Skills you'll gain: Game Design, Unity Engine, Video Game Development, Peer Review, Cross Platform Development, User Interface (UI), C# (Programming Language), Object Oriented Programming (OOP), Animations, Scripting, Creativity

Skills you'll gain: Health Insurance Portability And Accountability Act (HIPAA) Compliance, General Data Protection Regulation (GDPR), Medical Privacy, Law, Regulation, and Compliance, Information Privacy, Personally Identifiable Information, Regulatory Compliance, Data Security, Data Ethics, Data Management, Governance, Risk Management

Skills you'll gain: Water Sustainability, Water Resources, Water Resource Management, Hydrology, Water Quality, Climate Change Adaptation, Sanitation, Sustainable Development, Environmental Resource Management, Pollution Prevention, Risk Management, Governance, Policy Development

Skills you'll gain: User Feedback, Entrepreneurship, Business Development, New Business Development, Product Development, Customer Analysis, Business Planning, Market Opportunities, Product Design, Value Propositions, Needs Assessment, Customer Insights, Business Strategies, Product Testing

Skills you'll gain: Human Computer Interaction, Human Factors, User Interface (UI), Usability, Interaction Design, Human Machine Interfaces, User Experience Design, Prototyping

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Operating Systems, Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Network Security, Computer Hardware, Network Support, System Support, Microsoft Windows, Systems Administration, Networking Hardware, Mac OS, Technical Support, System Configuration, Technical Support and Services, Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices