Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Coursera
Skills you'll gain: User Story, Backlogs, Product Roadmaps, User Requirements Documents, Sprint Planning, Wireframing, Product Planning, Agile Methodology, Prioritization, Product Strategy
Beginner · Guided Project · Less Than 2 Hours

The State University of New York
Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Facility Operations, Hospitality and Food Services, Event Planning, Data-Driven Decision-Making, Community Outreach, Event Marketing, Relationship Management, Data Management, Customer Engagement, Operations Management, Promotional Strategies, Risk Management, Business Analysis, Safety and Security, Business Strategy, Budgeting
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Food and Beverage, Consumer Behaviour, Quality Assurance, Laboratory Testing, Product Testing, Usability Testing, Science and Research, Data Collection, Nutrition and Diet, Surveys, Scientific Methods, Research, Psychology, Acceptance Testing, Analytical Testing, Biology, Product Development, Analytical Skills, Medical Science and Research, Physiology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Requirements Elicitation, Requirements Management, Business Requirements, Requirements Analysis, Verification And Validation, Project Documentation, Functional Specification, User Acceptance Testing (UAT), Process Mapping, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

IIT Bombay
Skills you'll gain: Entrepreneurial Finance, Go To Market Strategy, Value Propositions, Product Development, Business Modeling, Presentations, Entrepreneurship, Communication, Persona Development, Customer Analysis, Financial Statements, Business Strategy, Innovation, Technical Management, Market Research
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Workflow Management, No-Code Development, Deepseek, LLM Application, Business Process Automation, Generative AI, Automation, Application Deployment, Data Integration, Data Analysis Software, Google Sheets, Gmail
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Branding, Brand Strategy, Brand Awareness, Marketing Design, Target Audience, Customer Insights, Marketing, Content Creation, User Research, Goal Setting, Promotional Strategies, Social Media, Persona Development, Marketing Strategies, Customer Analysis, Digital Marketing
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Engineering, Unified Modeling Language, Integration Testing, User Acceptance Testing (UAT), Unit Testing, System Implementation, Secure Coding, Test Case, Requirements Analysis, Agile Methodology, Project Management
Intermediate · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Organizational Leadership, Business Leadership, Culture Transformation, Strategic Decision-Making, Strategic Leadership, Customer experience strategy (CX), Case Studies, Human Centered Design, Innovation, Decision Making, Peer Review
Mixed · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Dashboard, Excel Macros, Microsoft 365, Pivot Tables And Charts, Productivity Software, Data Visualization, Generative AI Agents, Data Analysis, Generative AI, Artificial Intelligence, Workflow Management, Productivity, Data Cleansing, Automation, Customer Data Management, Data Management, Leadership Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Modeling, Value Propositions, Business Planning, Customer Analysis, Target Market, User Research, Marketing, Financial Management, Marketing Strategies, Entrepreneurship, Customer Acquisition Management, Business Strategies, Email Marketing, Social Media Marketing, Interviewing Skills, Product Development, Search Engine Optimization
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Storytelling, Market Research, Team Management, Oral Expression, Entrepreneurial Finance, New Product Development, Business Strategies, Project Design, Team Leadership, Fundraising and Crowdsourcing, Financial Planning, Customer Engagement, Business Ethics, Competitive Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months