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    • 3 Understand Why Shaping Customer Expectations Requires A Unique Skillset
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    Results for "3. understand why shaping customer expectations requires a unique skillset"

    • Status: New
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      C

      Coursera Instructor Network

      GenAI for Account Managers: Personalizing Client Engagement

      Skills you'll gain: Account Management, Client Services, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Prompt Engineering, Communication, ChatGPT, Scalability, HubSpot CRM, Predictive Modeling, Business Process Automation, Business Ethics, Analytics, Workflow Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Inbound Sales

      Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Marketing Automation, Needs Assessment, Customer Relationship Management (CRM) Software, Email Marketing

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Customer-Centric Enterprise: Product Lifecycle Management

      Skills you'll gain: Product Lifecycle Management, Product Strategy, Governance, Product Management, Innovation, Product Roadmaps, Organizational Strategy, Business Strategy, Enterprise Risk Management (ERM), Scalability, Artificial Intelligence, Data Ethics, Value Propositions, Business Metrics, Customer Insights, Portfolio Management, Market Share

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      How Technology Will Shape Marketing with Jagdish Sheth

      Skills you'll gain: Digital Advertising, Marketing, MarTech, Advertising, Marketing Communications, Sales, Social Media, Marketing Strategy and Techniques, Digital Marketing, Real Time Data, Promotional Strategies, E-Commerce, Emerging Technologies, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Retail Customer Service Role

      Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Retail Sales, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Communication, LinkedIn

      4.3
      Rating, 4.3 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      The Good, Bad, and Ugly of Marketing - Jagdish Sheth

      Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Stakeholder Management, Marketing Strategies, Business Marketing, Internal Communications, Corporate Sustainability, Value Propositions, Customer Insights, Consumer Behaviour, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      American Council on Exercise

      Personal Training: Sales and Client Retention

      Skills you'll gain: Selling Techniques, Sales, Customer Retention, Sales Prospecting, Consultative Selling, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Professional Development, Customer Engagement, Business Metrics, Coaching, Goal Setting

      4.2
      Rating, 4.2 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      U

      University of Colorado Boulder

      Sustainable Marketing and Consumer Trends

      Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Marketing Communications, Brand Marketing, Advertising, Regulatory Compliance, Market Opportunities, Digital Marketing, Engineering Management, Emerging Technologies

      Build toward a degree

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
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      E

      Emory University

      AI's Existing Impact

      Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Customer Engagement, Consumer Behaviour, MarTech, Customer Insights, Customer Service, Artificial Intelligence, Automation, Marketing, Marketing Analytics, Data Ethics, Technology Strategies, Return On Investment, Social Media Content, Algorithms, Business Ethics

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
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      Automatic Data Processing, Inc. (ADP)

      Building Confidence in the Future

      Skills you'll gain: Visionary, Employee Engagement, Value Propositions, Team Leadership, Company, Product, and Service Knowledge, Team Building, Storytelling, Strategic Leadership, Team Management, Communication Planning, Leadership, Open Mindset, Professional Development, Creativity, Mindfulness

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Python 3 Programming

      Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), Software Design, Debugging, Object Oriented Design, Data Processing, Web Scraping, Unit Testing, Programming Principles, Python Programming, Data Import/Export, Restful API, Image Analysis, Data Manipulation, Jupyter, Computer Programming, Maintainability, Data Structures, File Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Selecting the Right Customer & Channel

      Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, B2B Sales, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

      Beginner · Course · 1 - 4 Weeks

    1…8910…834

    In summary, here are 10 of our most popular 3. understand why shaping customer expectations requires a unique skillset courses

    • GenAI for Account Managers: Personalizing Client Engagement: Coursera Instructor Network
    • Inbound Sales: HubSpot Academy
    • Customer-Centric Enterprise: Product Lifecycle Management: University of Maryland, College Park
    • How Technology Will Shape Marketing with Jagdish Sheth: Kennesaw State University
    • Preparing for Your Retail Customer Service Role: CVS Health
    • The Good, Bad, and Ugly of Marketing - Jagdish Sheth: Kennesaw State University
    • Personal Training: Sales and Client Retention: American Council on Exercise
    • Sustainable Marketing and Consumer Trends: University of Colorado Boulder
    • AI's Existing Impact: Emory University
    • Building Confidence in the Future: Automatic Data Processing, Inc. (ADP)

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