
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Cloud API, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), User Accounts, Image Analysis, Artificial Intelligence, Cloud Computing, Software Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours
Amazon Web Services
Skills you'll gain: Prompt Engineering, Amazon Bedrock, AI Workflows, AWS SageMaker, Generative AI Agents, Generative AI, Amazon Web Services, AI Orchestration, Solution Architecture, Artificial Intelligence, Data Quality, Computer Vision, Scalability, Data Pipelines, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Intercultural Competence, Healthcare Ethics, Cultural Diversity, Public Health and Disease Prevention, Stress Management, Safety Training, Preventative Care, Injury Prevention, Occupational Health, Public Health, Safety and Security, Ethical Standards And Conduct, Adaptability, Infectious Diseases, Emergency Response, Mental Health, Planning
Beginner · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Technology Strategies, FinTech, Digital Transformation, Business Technologies, Financial Services, Financial Regulation, Business Strategies, Market Dynamics, Competitive Analysis, Business Modeling, Innovation, Governance
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design and Development, Web Applications, Browser Compatibility, User Experience Design, Requirements Analysis, Client Services, Javascript
Mixed · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Cloud Management, Cloud-Native Computing, Cloud Applications, Cloud Deployment, Disaster Recovery, Virtual Networking, DevOps, Virtualization, Amazon Web Services, Cloud Storage, Cloud Security, CI/CD, Business Continuity, Cost Management, Scalability
Build toward a degree
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Design, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Anomaly Detection, Microsoft Azure, Computer Vision, Image Analysis, Artificial Intelligence, Natural Language Processing, Cloud API, Data-Driven Decision-Making, Text Mining, Application Programming Interface (API), Time Series Analysis and Forecasting, Web Services, Restful API
Beginner · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Cloud Platforms, Windows PowerShell, IT Automation, Automation
Intermediate · Course · 1 - 4 Weeks