
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Hotels and Accommodations, Target Market, Customer Demand Planning, Hotel Operations, Marketing Channel
★ 4.6 (2.3K) · Beginner · Specialization · 3 - 6 Months

STARWEAVER
Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Cost Management, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Financial Forecasting, Financial Management, Financial Planning
★ 4.6 (102) · Intermediate · Specialization · 3 - 6 Months

STARWEAVER
Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)
★ 4.4 (131) · Intermediate · Specialization · 3 - 6 Months
Madecraft
Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening
Intermediate · Specialization · 3 - 6 Months
STARWEAVER
Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Hospitality and Food Services, Brand Management, Branding, Brand Marketing, Brand Strategy, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation
★ 4.4 (175) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vendor Management, Hospitality Services, Hospitality, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Business Process, Business Process Management, Hotel Operations, Process Optimization, Creative Problem-Solving, Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Communication Strategies
★ 5 (9) · Beginner · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Social Media Analytics, Organizational Change, Hospitality Management, Content Creation, Hospitality Services, Design Thinking, Social Media Marketing, Brand Marketing, Service Management, Digital Marketing, Content Marketing, Social Media Management, Search Engine Optimization, Design, Prototyping, Leadership
★ 4.4 (207) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization
★ 4.6 (79) · Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Hospitality, Hospitality Services, Hospitality Management, Climate Change Adaptation, Market Dynamics, Hospitality and Food Services, Sustainable Business, Digital Transformation, Hotels and Accommodations, Sustainable Development, Hotel And Restaurant Management, Travel Arrangements, Cultural Sensitivity, Environmental Issue, Hotel Operations, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Culture
★ 4.5 (72) · Beginner · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Vendor Management, Organizational Change, Hospitality Services, Service Improvement, Hospitality Management, Vendor Relationship Management, Content Creation, Social Media Marketing, Digital Marketing, Operational Efficiency, Search Engine Optimization, Leadership, Content Management, Customer Engagement
★ 4.2 (46) · Intermediate · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
★ 4.6 (379) · Beginner · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Revenue Management, Vendor Management, Capital Expenditure, Hospitality Services, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Vendor Relationship Management, Hospitality and Food Services, Cost Management, Financial Statements, Hotel And Restaurant Management, Performance Measurement, Budgeting, Financial Forecasting, Finance, Leadership
★ 4.9 (32) · Intermediate · Specialization · 3 - 6 Months