
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
★ 4.6 (174) · Beginner · Specialization · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Revenue Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Hospitality Management, Hotels and Accommodations, Financial Analysis, Strategic Planning, Marketing Channel, Presentations, Business Planning, Financial Data, Direct Selling, Consumer Behaviour
★ 4.6 (2.3K) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: ServiceNow, Help Desk Support, Triage, IT Service Management, Service Management, Technical Support and Services, Technical Communication, Technical Documentation, Service Level, Health Informatics, Technical Support, Information Technology, Issue Tracking, Epic EMR, Microsoft Azure, User Provisioning, Authorization (Computing), Public Health
Beginner · Course · 1 - 3 Months

Yonsei University
★ 4.7 (560) · Mixed · Course
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Cloud Services, Servers, Network Infrastructure
★ 4.8 (27K) · Beginner · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Customer experience improvement, Revenue Management, Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Service Improvement, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)
★ 4.4 (132) · Intermediate · Specialization · 3 - 6 Months

STARWEAVER
Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Financial Statements, Budgeting, Customer experience improvement, Guest Relations, Hotel Operations, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Financial Management, Innovation, Financial Planning
★ 4.6 (102) · Intermediate · Specialization · 3 - 6 Months

EDHEC Business School
Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Customer Service, Leadership, Leadership Development, Personalized Service, Operational Excellence, Sustainable Business, Experience Design
★ 4.8 (17) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Hospitality, Hospitality Management, Customer experience improvement, Guest Relations, Innovation, Hotel And Restaurant Management, Cultural Sensitivity, Sustainable Business
★ 4.6 (79) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Identity and Access Management, Microsoft Azure, Load Balancing, Cloud Solutions, Network Administration, Cloud Computing, Network Architecture, Cloud Hosting, Cloud Infrastructure, Cloud Security, Cloud Computing Architecture, Cloud Services, Virtual Machines, Network Security, Kubernetes, Role-Based Access Control (RBAC), Cloud Deployment, Virtual Networking, Application Deployment, Network Monitoring
★ 4.7 (33) · Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening
Intermediate · Specialization · 3 - 6 Months
STARWEAVER
Skills you'll gain: Hospitality Services, Hospitality, Brand Management, Branding, Brand Awareness, Brand Strategy, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Quality Management, Innovation
★ 4.4 (176) · Intermediate · Course · 1 - 4 Weeks
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