Skills you'll gain: Email Security, Productivity Software, Microsoft Outlook, File Management, Collaborative Software, Presentations, Microsoft Teams, Google Docs, Calendar Management, Microsoft PowerPoint, Control Panels, Gmail, Slack (Software), Microsoft Office, Microsoft Word, Spreadsheet Software, Setting Appointments, Google Workspace, Google Sheets, Software Installation

Skills you'll gain: Lean Methodologies, Workforce Management, Service Improvement, Operations Management, Operational Performance Management, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Process Analysis, Sustainable Business, Capacity Management, Customer experience improvement, Case Studies

Skills you'll gain: Sociology, Social Studies, Social Sciences, Socioeconomics, Culture, Political Sciences, Economics, Qualitative Research, Research Methodologies, Science and Research

Skills you'll gain: Performance Tuning, Data Architecture, User Accounts, Data Warehousing, SQL, Database Management, Data Modeling, Data Transformation, Data Import/Export, Data Integration, Role-Based Access Control (RBAC), Data Governance, JSON, Data Security

Skills you'll gain: LangGraph, AI Orchestration, System Monitoring, CrewAI, Agentic Workflows, Continuous Monitoring, Agentic systems, Enterprise Application Management, Event Monitoring, Artificial Intelligence and Machine Learning (AI/ML), Site Reliability Engineering, AI Enablement, Model Deployment, Generative AI Agents, Generative Model Architectures, AI Security, Systems Architecture, Software Architecture, Application Deployment, Middleware

Skills you'll gain: Microsoft PowerPoint, Data Visualization, Sales Presentations, Public Speaking, Layout Design

Skills you'll gain: System Monitoring, Technical Communication, Incident Management, Application Performance Management, Cloud Applications, Continuous Monitoring, Software Visualization, Anomaly Detection, Real Time Data, Software Installation

Skills you'll gain: Patient Evaluation, General Medicine, Health Care, Health Assessment, Patient Education and Support, Physical Therapy, Preventative Care, Clinical Assessment, Pharmacology

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

Skills you'll gain: Routing Protocols, Wide Area Networks, Network Security, Network Routing, Data Centers, TCP/IP, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Machines, Network Administration, Virtual Local Area Network (VLAN), Virtualization, Wireless Networks, Virtual Private Networks (VPN), Network Monitoring, Computer Networking, Firewall, Network Troubleshooting, Network Architecture

Skills you'll gain: Content Performance Analysis, Generative AI, AI Workflows, Web Content, Prompt Engineering, AI Product Strategy, Search Engine Optimization, Content Creation, Content Strategy, Content Marketing, Public Relations, ChatGPT

Skills you'll gain: Anthropic Claude, Application Programming Interface (API), Restful API, LLM Application, JSON, Generative AI Agents, Artificial Intelligence, Automation