• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • Status: Free
    Free
    A

    Amazon Web Services

    AWS CloudTrail Getting Started

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Event Monitoring, Cloud Security, Security Information and Event Management (SIEM), Incident Response, Continuous Monitoring

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Drive: Getting Started

    Skills you'll gain: File Management, Cloud Storage, Collaborative Software, Google Workspace, Document Management, Microsoft Office, Data Sharing

    4.3
    Rating, 4.3 out of 5 stars
    ·
    18 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    INSEAD

    Blockchain Para a Empresa

    Skills you'll gain: Blockchain, Digital Assets, FinTech, Business Transformation, Governance, Cryptography, Financial Inclusion, Business Analysis, Organizational Structure, Strategic Leadership, Emerging Technologies, Solution Design, Entrepreneurship, Financial Systems, Market Opportunities, Business Modeling, Case Studies, Market Analysis, Business Management, New Business Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    40 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Automation and Modern Testing Tools

    Skills you'll gain: Test Automation, Performance Testing, Software Testing, API Testing, Test Script Development, Security Testing, Test Tools, CI/CD, Regression Testing, JUnit, Selenium (Software), Scalability, Automation, Test Case, Application Programming Interface (API), Application Security

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Icahn School of Medicine at Mount Sinai

    Responsible Medication Prescribing for Older Adults

    Skills you'll gain: Drug Interaction, Medication Therapy Management, Pharmacotherapy, Medical Prescription, Geriatrics, Clinical Pharmacy, Pharmacology, Care Management, Care Coordination, Patient Safety, Patient Evaluation, Patient Education And Counseling, Patient Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Threat Detection, Logging and Monitoring

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Threat Detection, Threat Management, Amazon Web Services, Incident Response, Continuous Monitoring, Cloud Security, Identity and Access Management, Amazon Elastic Compute Cloud, Network Security, Event Monitoring

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Key Enablers and Challenges in Implementing Industry 4.0

    Skills you'll gain: Process Optimization, Process Improvement, Innovation, Workforce Development, Digital Transformation, Technology Strategies, Manufacturing Operations, Workforce Management, Budget Management, Emerging Technologies, Organizational Change, Regulatory Requirements, Supply Chain Management, Change Management, Compliance Management, Infrastructure Architecture, Data Security

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Use SharePoint & Power Virtual Agent to Create Smart Chatbot

    Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Generative AI Agents, Internal Communications, Data Store

    4.5
    Rating, 4.5 out of 5 stars
    ·
    23 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Cybersecurity Testing and Prevention

    Skills you'll gain: Vulnerability Management, Penetration Testing, Vulnerability Assessments, Intrusion Detection and Prevention, Security Testing, Network Security, Threat Management, System Testing, Firewall, Cybersecurity, Cloud Security, Microsoft Azure, Virtual Private Networks (VPN), Virtual Networking, Command-Line Interface

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Agile Leadership for Distributed Teams

    Skills you'll gain: Collaborative Software, Team Leadership, Virtual Teams, Cross-Functional Team Leadership, Agile Methodology, Organizational Leadership, Innovation, Team Management, Team Building, Communication, Employee Engagement, Change Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    R

    ROI Training

    Preparing for and Passing Technical Certifications

    Skills you'll gain: Learning Styles, Learning Strategies, Test Planning, Requirements Analysis, Technical Documentation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Smarter Content Creation with Microsoft Copilot

    Skills you'll gain: Content Performance Analysis, Microsoft Copilot, Content Marketing, Content Creation, Generative AI Agents, Marketing Materials, Ideation, Social Media Content, Content Strategy, Personalized Service, Brainstorming, Search Engine Optimization

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to it service management

it service management: career guide
itsm foundations: optimizing it service management
itil v4 introduction to service management concept
itil v4 details of four dimensions of service management
1…830831832…834

In summary, here are 10 of our most popular it service management courses

  • AWS CloudTrail Getting Started: Amazon Web Services
  • Google Drive: Getting Started: Google Cloud
  • Blockchain Para a Empresa: INSEAD
  • Automation and Modern Testing Tools: Board Infinity
  • Responsible Medication Prescribing for Older Adults: Icahn School of Medicine at Mount Sinai
  • AWS: Threat Detection, Logging and Monitoring: Whizlabs
  • Key Enablers and Challenges in Implementing Industry 4.0: Board Infinity
  • Use SharePoint & Power Virtual Agent to Create Smart Chatbot: Coursera
  • Cybersecurity Testing and Prevention: Microsoft
  • Agile Leadership for Distributed Teams: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok