Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: AI Product Strategy, Business Strategy, Sales Process, Team Building, Marketing Strategies, Customer Support
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategies, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Research Design, Medical Science and Research, Statistical Methods, Descriptive Statistics, Data Literacy, Scientific Methods, Clinical Research, Research, Biostatistics, Data Collection, Sampling (Statistics), Medical Terminology, Correlation Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Management, Social Media Campaigns, Content Creation, Digital Marketing, Digital Advertising, Customer Engagement, Brand Awareness, Marketing Analytics, Target Audience
Beginner · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Apache Spark, Augmented Reality, Cloud Computing Architecture, Big Data, Wireless Networks, SPSS (Software), SPSS, Augmented and Virtual Reality (AR/VR), Cloud Computing, Internet Of Things, Live Streaming, Cloud Platforms, Analytics, Real Time Data, Telecommunications, Multimedia, Emerging Technologies, Mobile Development, Apple iOS, Display Devices
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Kubernetes, Google Cloud Platform, Cloud Infrastructure, Prompt Engineering, Containerization, Identity and Access Management, Cloud-Native Computing, CI/CD, Cloud Storage, Application Deployment, Cloud Management, Cloud Services, Virtual Machines, Scalability, Cloud Computing, Docker (Software), Application Development, Load Balancing, Generative AI Agents, Continuous Integration
Beginner · Specialization · 3 - 6 Months

Palo Alto Networks
Skills you'll gain: Cybersecurity, Cyber Attacks, Network Security, Zero Trust Network Access, Malware Protection, Firewall, Cyber Threat Intelligence, Endpoint Security, Cloud Security, System Configuration, Cloud Computing, Software As A Service, Cryptography, Authentications, Artificial Intelligence
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Governance, Data Storage Technologies, Analytics, Business Analytics, Data Storage, Big Data, Databases, Business Intelligence, Data Analysis, Relational Databases, Data Quality, SQL, Organizational Structure, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Oracle SQL Developer, Database Design, Database Administration, Database Architecture and Administration, Database Management, Performance Tuning, Data Storage, SQL, Network Administration, User Accounts
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Android Studio, Android Jetpack, Kotlin, Android Development, Android (Operating System), Responsive Web Design, Mobile Development, Unit Testing, Gradle, User Interface (UI) Design, Application Development, User Interface (UI), Integrated Development Environments, Object Oriented Programming (OOP), Development Environment, Programming Principles, Test Driven Development (TDD), Software Testing, Wireframing, Prototyping
Beginner · Specialization · 3 - 6 Months

The Museum of Modern Art
Skills you'll gain: Art History, Liberal Arts, Aesthetics, Creativity, Cultural Diversity, Social Justice, Storytelling, Design, Design Elements And Principles, Content Creation
Beginner · Course · 1 - 3 Months