Results for "customer experience strategy (cx)"
Status: Free TrialIE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Business Ethics, Behavioral Economics, Consumer Behaviour, Brand Management, Employee Engagement, Brand Strategy, Subcontracting, Customer Insights, Cross-Functional Collaboration, Leadership
Status: Free TrialSkills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Status: Free TrialSkills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Status: NewStatus: Free TrialSkills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
Status: Free TrialDuke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
Status: NewStatus: Free TrialSkills you'll gain: Customer Relationship Management (CRM) Software, Client Services, Relationship Building, Customer Insights
What brings you to Coursera today?
Status: NewStatus: Free TrialSkills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Brand Loyalty, Customer Retention, Social Media Management, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Digital Marketing, Content Creation, Personalized Service, Employee Surveys, Process Optimization, User Feedback, Business Marketing, Contextual Advertising
Status: Free TrialIE Business School
Skills you'll gain: Brand Strategy, Branding, Production Planning, Content Marketing, Advertising Campaigns, Storytelling, Content Creation, Customer experience strategy (CX), Brand Awareness, Logo Design, Brand Management, Advertising, Marketing Design, Creative Design, Marketing Communications, Business Ethics, Journalism, Behavioral Economics, Creativity, Communication
Status: PreviewStarweaver
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Target Audience, Marketing Automation, Marketing Strategies, Case Studies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement
Status: NewStatus: Free TrialSkills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Customer Analysis, Competitive Analysis, Microsoft 365, Sales Development, Persona Development, Sales Strategy, Customer Data Management, Customer Relationship Management (CRM) Software, Sales, Data Cleansing, Data Quality, Anomaly Detection, Generative Adversarial Networks (GANs), Personalized Service, Marketing Design, Sales Enablement, Marketing Automation
Status: Free TrialSkills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
Status: Free TrialCoursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Personalized Service, Strategic Marketing
What brings you to Coursera today?
In summary, here are 10 of our most popular customer experience strategy (cx) courses
- Branding and Customer Experience: IE Business School
- AI for Customer Experience with Chatbots and Analytics: Coursera
- Voice of the Customer (VoC): Enhancing Experiences : Coursera
- Customer-Centric CRM Strategy and Management: EDUCBA
- Customer-Centric Innovation: Duke University
- Advanced Customer Relationship Management: Microsoft
- Google Digital Customer Engagement: Google
- Branding: The Creative Journey: IE Business School
- Customer Relationship Management: Starweaver
- AI-powered Customer Intelligence with Microsoft Copilot: Microsoft
