Intercultural communication courses can help you learn negotiation techniques, conflict resolution strategies, and the nuances of verbal and non-verbal communication across cultures. You can build skills in active listening, empathy, and adapting your communication style to diverse audiences. Many courses introduce tools like cultural assessment frameworks and communication models, which help you apply these skills in practical work, enhancing your ability to collaborate effectively in multicultural environments.

Duke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Collaboration, Clinical Assessment, Vital Signs, Health Technology, Health Assessment, Patient Preparation, Patient Positioning, Patient Coordination, Patient Education And Counseling, Patient Treatment, Primary Care, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Communication
Beginner · Specialization · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Marketing Planning, Interviewing Skills, Strategic Marketing, Recruitment, Marketing, Target Market, Presentations, Personal Attributes, Professional Development, Business Writing, Communication, Smart Goals, Storytelling, Writing
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Grammar, Proofreading, Peer Review, Writing and Editing, Writing, English Language
Intermediate · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Influencing, Negotiation, Leadership, Conflict Management, Persuasive Communication, Leadership Development, Professional Development, Business Leadership, Communication, Initiative and Leadership, Empowerment, Personal Development, Leadership and Management, Cooperation, Communication Strategies, Team Building, Constructive Feedback, Decision Making, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Innovation, Media and Communications, Digital Transformation, Journalism, Digital Media Strategy, Business Technologies, Ethical Standards And Conduct, Social Sciences, Economics, Emerging Technologies, Telecommunications, Communication, Financial Statement Analysis
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Collaboration, Team Management, Risk Management, Planning, Leadership, Strategic Communication, Virtual Teams, Communication, Adaptability, Technology Solutions, Problem Solving, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening
Beginner · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Diplomacy, Negotiation, International Relations, Public Affairs, Economics, Political Sciences, Digital Communications, Communication, Cultural Diversity, Virtual Teams, Media and Communications, Social Media, Crisis Management
Build toward a degree
Intermediate · Course · 1 - 3 Months

Universidade de São Paulo
Skills you'll gain: Project Performance, Project Risk Management, Risk Analysis, Performance Metric, Scope Management, Project Management, Change Management, Stakeholder Management, Sprint Retrospectives, Communication
Mixed · Course · 1 - 3 Months

Peking University
Skills you'll gain: Telephone Skills, Business Communication, Market Research, Business Correspondence, Travel Arrangements, Events and Conferences, Cultural Sensitivity, Negotiation, Language Competency, Customer Relationship Building, Presentations, Vocabulary
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Team Leadership, Stakeholder Communications, Project Management, Team Building, Team Performance Management, Project Controls, Project Planning, Project Management Life Cycle, Organizational Leadership, Project Performance, Knowledge Transfer
Mixed · Course · 1 - 4 Weeks