Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Management, Marketing, Marketing Strategies, Consumer Behaviour, Marketing Channel, Global Marketing, Digital Transformation, MarTech, Case Studies, Digital Marketing, Business Strategy, Customer experience improvement, Business Transformation, Innovation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Dashboard, Surveys, Newsletters, Search Engine Optimization, Marketing Budgets, Email Automation, Marketing Analytics, Marketing Automation, Spreadsheet Software, Web Analytics, Email Marketing, Content Marketing, Performance Reporting, Social Media Management, Google Analytics, Collaborative Software, Lead Generation, Pivot Tables And Charts, Project Management Software
Beginner · Specialization · 3 - 6 Months

Creo Incubator
Skills you'll gain: Conflict Management, Creative Problem-Solving, Negotiation, Constructive Feedback, Emotional Intelligence, Interpersonal Communications, Leadership, Influencing, Communication, Collaboration, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: SQL, Data Transformation, Data Wrangling, Data Manipulation, Pandas (Python Package), Query Languages, Consolidation, Time Series Analysis and Forecasting, Analytics, Pivot Tables And Charts, Apache Spark
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Financial Statement Analysis, Budgeting, Banking, Financial Forecasting, Financial Management, Financial Analysis, Corporate Finance, Commercial Lending, Income Statement, Balance Sheet, Wealth Management, Cash Flow Forecasting, Financial Modeling, Bank Regulations, Working Capital, Consumer Lending
Beginner · Course · 1 - 3 Months

Skills you'll gain: Consultative Selling, Closing (Sales), Sales Management, Communication, Sales Prospecting, Sales Presentations, Sales Strategy, Consumer Behaviour, Sales, Sales Presentation, Sales Training, Marketing Psychology, Overcoming Objections, Initiative and Leadership, Solution Selling, Resilience, Sales Process, Persuasive Communication, Case Studies, Sales Support
Beginner · Specialization · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Instagram, Social Media, Social Media Strategy, Social Media Marketing, Marketing Automation, Paid media, Advertising, Content Creation, Target Audience, Drive Engagement
Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Generative AI, Big Data, Machine Learning Algorithms, Generative Adversarial Networks (GANs), Machine Learning, Customer Data Management, Autoencoders, Artificial Intelligence, Deep Learning, Model Evaluation, Algorithms, Process Optimization, Data Analysis, Artificial Neural Networks
Mixed · Course · 1 - 3 Months

Skills you'll gain: Expense Management, Travel Arrangements, Auditing, Accounts Payable, Accounting, Cost Control, Compliance Auditing, Compliance Management, Fraud detection, Decision Making, Document Management, Record Keeping, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Marketing Effectiveness, Growth Strategies, Marketing Analytics, Customer Insights, Cross-Functional Collaboration, Strategic Marketing, Marketing Strategies, Business Leadership, Marketing Management, Brand Strategy, Data-Driven Decision-Making, Performance Measurement, Innovation, Thought Leadership, Integrated Marketing Communications, Team Motivation
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, Agentic systems, AI Workflows, No-Code Development, Productivity, AI Enablement, Marketing Automation, Generative AI Agents, MarTech, AI Personalization, Digital Transformation, Marketing, Artificial Intelligence, Business Metrics, Automation, Business Technologies, Innovation
Intermediate · Course · 1 - 4 Weeks