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  • Customer Service Skills

Results for "customer service skills"


  • Status: Free Trial
    Free Trial
    P

    Packt

    Coaching Skills

    Skills you'll gain: Coaching, Employee Coaching, Constructive Feedback, Motivational Skills, People Development, Team Performance Management, Empowerment, Leadership Development, Performance Management, Growth Mindedness, Goal Setting

    4.9
    Rating, 4.9 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Customer Insights: Quantitative Techniques

    Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Product Management, Customer Insights, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Needs Assessment, Analysis, Data Collection, Technology Solutions

    3.7
    Rating, 3.7 out of 5 stars
    ·
    32 reviews

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    PowerShell Skills

    Skills you'll gain: Windows PowerShell, Scripting, IT Automation, Command-Line Interface, System Configuration, File Management, Software Installation, Development Environment, Integrated Development Environments, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Customer-Centric IT Strategy

    Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, AI Enablement, Cybersecurity, Business Modeling, Agile Methodology, Project Portfolio Management, Cost Benefit Analysis, Technical Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    673 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    Problem-Solving Skills

    Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Creative Problem-Solving, Brainstorming, Creative Thinking, Complex Problem Solving, Team Building, Teamwork, Team Leadership, Solution Selling, Resourcefulness, Business Solutions, Creativity, Collaboration, Analytical Skills, Decision Making, Business Ethics, Strategic Decision-Making, Conflict Management, Analysis

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Conflict Resolution Skills

    Skills you'll gain: Negotiation, Conflict Management, Mediation, De-escalation Techniques, Interpersonal Communications, Emotional Intelligence, Communication Strategies, Problem Solving, Cooperation, Leadership, Verbal Communication Skills, Strategic Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.2K reviews

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    Negotiation Skills

    Skills you'll gain: Negotiation, Communication, Conflict Management, Interpersonal Communications, Collaboration, Assertiveness, Proposal Development, Problem Solving, Active Listening, Planning, Cognitive flexibility

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    Amazon Aurora Service Introduction

    Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, PostgreSQL, Data Integrity, Data Storage, Cloud Infrastructure, Virtual Networking, Disaster Recovery

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Insights

    Skills you'll gain: Customer Insights, AI Personalization, Customer Analysis, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Service Directory: Qwik Start

    Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Servers, Cloud Storage, Data Management

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Modern Leadership Skills

    Skills you'll gain: Conflict Management, Leadership, Assertiveness, Empathy, Emotional Intelligence, Team Motivation, Business Leadership, Leadership and Management, Strategic Leadership, Verbal Communication Skills, Decision Making, Adaptability, Brand Strategy, Employee Engagement

    Mixed · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    AR: Track Customer Payments Fast

    Skills you'll gain: Accounts Receivable, QuickBooks (Accounting Software), Cash Flows, Document Management, Accounting Records, Invoicing, Billing & Invoicing, Record Keeping

    Beginner · Course · 1 - 4 Weeks

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…131415…834

In summary, here are 10 of our most popular customer service skills courses

  • Coaching Skills: Packt
  • Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
  • PowerShell Skills: Packt
  • Customer-Centric IT Strategy: University of Virginia
  • Problem-Solving Skills: Logical Operations
  • Conflict Resolution Skills: University of California, Irvine
  • Negotiation Skills: Packt
  • Amazon Aurora Service Introduction: Edureka
  • GenAI for Customer Insights: Coursera
  • Service Directory: Qwik Start: Google Cloud

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