Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Cloud Storage, Data Management

Skills you'll gain: Regression Analysis, Statistical Analysis, Statistical Modeling, Correlation Analysis, Data Analysis, Scatter Plots, Supervised Learning, Probability & Statistics, Statistical Inference

Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, Operational Databases, Data Storage Technologies, PostgreSQL, Data Integrity, Disaster Recovery

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Data Migration, MySQL, Amazon Web Services, Data Import/Export, Google Cloud Platform, Databases, Relational Databases

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy

Skills you'll gain: Business Modeling, Digital Transformation, Innovation, Business Process, Software Development, Network Analysis, Business Strategy, E-Commerce, Strategic Thinking, Value Propositions, Application Programming Interface (API), Decision Making, Case Studies, Amazon Web Services

Skills you'll gain: Prompt Engineering, Databricks, Large Language Modeling, LLM Application, Generative AI, Performance Analysis, Apache Airflow, Workflow Management, Amazon Bedrock, Data Lakes, ChatGPT, Extract, Transform, Load, OpenAI, Multimodal Prompts, MLOps (Machine Learning Operations), AWS SageMaker, Performance Tuning, Scalability, Database Management Systems, Generative Model Architectures

Skills you'll gain: Derivatives, Financial Market, Risk Management, Investments, Financial Modeling, Market Data, Mathematical Modeling, Finance, Probability, Statistical Modeling, Estimation, Applied Mathematics